Overview
Mitie are currently looking to recruit a Security Operations Manager to oversee the West Yorkshire region and business plan ensuring the division are delivering to agreed objectives/targets.
Our Operations Manager will be assisting with managing the day to day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion - further ensuring regional operational growth plans.
Responsibilities
* Ensuring employee welfare checks are completed
* Help complete monthly branch-based business report
* To recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles
* Manage customer requirements through provision of visit reports where required
* Conduct and monitor staff appraisals of direct reports. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
* Build, maintain and manage positive relationships
* Adhere to client KPIs
* Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers
Qualifications
* Full clean driving licence
* Front line SIA licence
* At least 2 years security industry experience
* Financially aware
* Good interpersonal skills
* Proven experience in problem solving
Company
Mitie Business Services – Security
Location
West Yorkshire (covering Derbyshire, Lincolnshire, Chesterfield, Nottingham and potentially other surrounding areas)
Hours & Compensation
40 hours per week – Monday to Friday (flexibility required as hours will vary)
Salary £40k per annum
Package: Company car & fuel card, holiday and other benefits. We offer a virtual GP for you and your household, financial wellbeing assistance through our Salary Finance scheme, flexible lifestyle benefits platform (Choices), additional holiday days, critical illness insurance, dental treatment, technology products, MiDeals high street discounts, cycle‑to‑work scheme, life cover up to four times salary, enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
Benefits & Recognition
We award employees with Mitie Stars for their hard work and offer cash prizes each month and a chance to win a top prize of £10,000 at the end of the year.
Career Development
We provide a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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