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Product service manager - trent 700

Leicester
Rolls Royce
Service manager
€70,000 a year
Posted: 16h ago
Offer description

Job Overview

Job Description Product Service Manager Trent 700 Full time Derby/Hybrid – 3 days on-site. An opportunity has arisen for an enthusiastic, self-motivated leader to join the Trent Fleet & Mature Value Stream as Product Services Manager. With over 750 aircraft in service, the Trent 700 fleet is one of the biggest fleets in Rolls‑Royce and critical to the success and our future. This position, reporting to the Vice President of Fleet Management, leads all activity related to delivery of the Trent 700 Service Operational Plan through management of the in‑service fleet of engines. It forms the primary interface for the Engine Value Stream with global Aftermarket Operations and Customer Regional Teams ensuring customers are supported in accordance with our service commitments. The Trent 700 fleet size is one of the largest Civil Aerospace fleets, driving maintenance events per year and the management of these is critical to the success of Rolls‑Royce and our diverse customer base.


Responsibilities

* Define the fleet management strategy and policy, including engine maintenance event plans and in‑service campaign issues, ensuring containment, root cause and corrective actions are in place.
* Set the strategy for in‑service implementation of engine modifications and ensures delivery to meet fleet reliability targets through the Customer Regional Teams and Aftermarket Operations.
* Set the Engine Value Stream requirements, provide forecasts, load signals and gain commitment acceptance from service providers (e.g. Aftermarket Operations and Supply Chain) to deliver the operational plan.
* Ensure delivery of that plan to maximise business returns and meet customer satisfaction targets.
* Deliver the fleet health by actively identifying all risks and opportunities to the delivery of the operational plan, devise mitigations and corrective actions where appropriate and drive these actions to completion.
* For fleet wide issues, lead cross‑organisation IPTs to manage the recovery back to plan of any service delivery issues impacting the plan.


Preferred Requirements

* Desire to make a difference in a challenging operational environment through excellent collaboration, teamwork and innovative problem‑solving skills.
* Previous experience or knowledge of aftermarket services, engine maintenance, repair, overhaul (MRO) or operations within aerospace.
* Understanding of engine time on wing drivers and fleet health.
* Knowledge of engine overhaul network and engine MRO practices.
* Understanding of civil aerospace and airline operations.
* Understanding of sales and operational execution planning and control processes.
* Ability to connect operational plans with financial performance / decision making.


Why Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls‑Royce, you'll have the opportunity to work on world‑class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high‑performance culture.


Regional Benefits

* Generous Annual Leave.
* Retirement Savings through the Rolls‑Royce Retirement Savings Trust.
* Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls‑Royce & Group Income Protection provides an income in the event that you are unable to work due to illness or injury.
* Your Shares: Matched is a simple way to own Rolls‑Royce shares and invest in our future, together. Buy one share, get one free!
* Employee Assistance (EAP) and Live Well programmes.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi‑year transformation programme aims to turn Rolls‑Royce into a high‑performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Please be aware that the priority will be given to employees identified as being at high risk.

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