Job Overview
This is a full-time role which is based predominately on 2/3 sites and from home, with a regular team-catch up at either our Leeds or London office. As a Property Manager, your responsibilities will include organising and arranging handover inspections of new build properties ready for occupation, managing tenancies after move-in, organising and arranging any appropriate repairs and liaising with third party after care providers to ensure prompt action and resolution, and providing excellent customer service to existing residents. This is a fantastic opportunity for someone with a Lettings and Property Management background or experience in Maintenance or Facilities Management, who is looking for an exciting, diverse role with planned growth to cover multiple new build single family housing sites.
The Role
* Be the onsite presence and build a strong connection with the residents and community
* Manage the handover process of new homes, which includes pre-occupation inspections and highlighting any snagging works
* Liaise with residents, on site aftercare teams and contractors to deal with enquiries and resolve issues
* Manage the void process, including completion of remedial works, cleaning, check-out and deposit release etc
* Liaise with approved contractors and ensure work is completed to the expected level of quality
* Weekly on site visits (Sites to be confirmed)
* Nurture a sense of community on-site and arrange regular resident events to support this
* Carry out Mid-term inspections
* Manage day-to-day property management of the site
* Assist with rent reviews and tenancy renewals
* Provide support to the wider property management team and offer cover for absence
* To provide property management services that comply with all statutory regulation and requirements, including Health & Safety, ensuring best practice is always implemented
* To work closely with the lettings, collections and finance teams in delivering continuity of occupancy and income
* Manage, in accordance with all statutory provision and best practice, the organising and supervising of inspections, repairs, maintenance and cyclical and improvement works
* Ensure all costs arising are appropriately interrogated, validated and processed efficiently and accurately
Skills
* Experienced Residential Property Manager or Maintenance Coordinator, Facilities Coordinator, ideally with some Build To Rent experience
* Committed to providing excellent customer service to our residents
* Motivated to develop and progress
* Full UK driving licence and access to own vehicle is essential
* Enjoy being out and about on site and creating positive relationships with tenants
* Previous experience in a PMS system. Yardi experience is preferable but not essential
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
* Health & wellbeing programme
* Work from home
Work Location: Hybrid remote in Lichfield WS14