Job description
About us:
Madhu's is an award-winning establishment known for its exquisite Indian cuisine and impeccable service. With a rich heritage spanning over 40 years, Madhu's Restaurants are a beloved culinary destinations in London. We pride ourselves on offering a unique dining experience that combines traditional Indian Flavors with a modern twist. With a commitment to excellence and a reputation for delivering exceptional service, Madhu's has established itself as a premier place for discerning food enthusiasts.
About the role:
As the Assistant General Manager - Restaurant, you will be responsible for overseeing the daily operations of our establishment. Your primary focus will be to ensure the highest standards of service, manage staff effectively, maintain exceptional customer satisfaction, and contribute to the ongoing success of Madhu's.
Responsibilities:
- Oversee daily operations of the restaurant, including food preparation, service, and customer satisfaction.
- Manage and supervise front staff, ensuring efficient workflow and adherence to food safety standards.
- Train and develop team members in culinary techniques, customer service, and hospitality.
- Create and maintain a positive work environment, fostering teamwork and collaboration.
- Monitor inventory levels and order supplies as needed to ensure smooth operation.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Implement and enforce health and safety regulations to maintain a clean and safe environment.
- Collaborate with the management team to develop and implement strategies for business growth.
Skills:
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills to effectively interact with staff and customers.
- Knowledge of Indian food
- Knowledge of food preparation techniques, culinary trends, and menu planning.
- Experience in supervising a team in a fast-paced hospitality or restaurant setting.
- Familiarity with hotel or bartending operations is a plus.
- Strong organizational skills with the ability to multitask and prioritize tasks.
We offer competitive compensation based on experience. Join our team of dedicated professionals in providing exceptional dining experiences to our valued customers. Apply now!
Job Type: Full-time
Pay: £40,000.00-£55,000.00 per year
Location : Madhu's of Mayfair, The Dilly Hotel, 21 Piccadilly, London W1J 0BH
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Supervising experience: 5 years (preferred)
* Restaurant management: 5 years (preferred)
* Bar management: 2 years (preferred)
* Hospitality: 5 years (preferred)
* Customer service: 5 years (preferred)
* Management: 5 years (preferred)
Work Location: In person