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Despatch - despatch supervisor

Cardiff
Finsbury Food Group
Supervisor
Posted: 19h ago
Offer description

Location: Cardiff, Maes-Y-Coed Road, Cardiff CF14 4XR

Shift: 4 shifts on, 4 shifts off, 6am - 6pm

Salary: Competitive, with opportunities for growth

Our Memory Lane Cakes site is one of our cake bakeries within Finsbury Food Group. We make a large percentage of the UK's sharing cakes, from retailer own brands, tray bakes, to party cakes like Caterpillar cakes. The site employs over 850 people and runs 24/7, fostering a culture of teamwork, friendly and respectful leadership, and continuous improvement.

We have an exciting opportunity for a Despatch Supervisor in our Supply Chain team at the Memory Lane Cakes site in Cardiff. This hands-on leadership role is ideal for someone with strong delegation and people management skills, who thrives in a fast-paced warehouse environment and is ready to take ownership of the finished goods dispatch process.

This role offers the chance to lead a key function within the site, directly impacting warehouse efficiency and customer satisfaction. If you are passionate about logistics, continuous improvement, and leadership, this could be your next career step.


Responsibilities

* Manage the end-to-end process for finished goods, including overseeing goods-in, picking, packing, and dispatch.
* Delegate tasks to team members and supervise daily warehouse operations.
* Ensure timely unloading and loading of vehicles, maintaining accurate documentation.
* Uphold standards in food safety, legality, GMP, and safety protocols.
* Manage stock control and rotation to minimize the risk of out-of-date or low-code products.
* Plan resources effectively, monitor staff holidays, and ensure adequate coverage.
* Identify and escalate departmental issues promptly.
* Drive continuous improvement initiatives within the team and processes.


Ideal Candidate

* Experience in warehouse supervision or management.
* Detail-oriented with strong decision-making and prioritization skills.
* Excellent communicator with delegation and people management abilities.
* Confident in liaising with internal and external stakeholders.
* Proficient in Microsoft Excel and Office tools.
* CILT qualifications or equivalent (desirable).
* English and Maths qualifications (essential).


What We Offer

* Enhanced Maternity & Paternity Leave.
* Enhanced Pension Scheme.
* Death in Service Benefit.
* Free Employee Assistance Programme for colleagues and families.
* Retail discounts via Benefits Hub.
* Company shop with heavily discounted products.
* Refer a Friend Scheme (up to £300 per referral, T&Cs apply).
* Recognition Awards and extensive learning opportunities, including professional memberships and in-house courses.
* The chance to be part of a growing organization. Visit our LinkedIn page for more info!
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