You will be a member of the Armys RIC for the South West Region, based in Tidworth as the forward lead into the Headquarters for the South West. You will be the lynch pin between the RIC and Command South West, ensuring that Heads of Establishments (HoE) are kept informed on a routine basis of Hard and Soft Infrastructure within their Stations. As the Executive Officer for infrastructure (Liaison and Coordination) you are there to provide an empowered customer-facing Soft and Hard infrastructure presence providing confidence on the delivery of planned, scheduled and funded works as well as services, within quality, time and cost parameters, reporting on exceptions as well as overall performance standards achieved. The post reports into the Higher Executive Officer (HEO) Infrastructure RIC South West but there is routine activity between all members of the Team. You will support the HEO Infrastructure to deliver the role of empowered customer-facing infrastructure representative providing confidence that planned, scheduled and funded Hard and Soft Infrastructure works and services are delivered to contracted quality, time and cost parameters. Your main responsibilities will include: Obtain and evaluate establishment need and priorities, apprising HEO Infra of analysis, to enable them to inform Regional Infrastructure Cell (RIC) planning and Balance of Investment decisions Support HEO Infra by liaising with Heads of Establishment and their designated representatives as well as representatives of DIO, Reserve Forces and Cadet Association (RFCA) and their contracted Service Providers Support HEO Infra in communication of the Command Infrastructure Delivery Plan (CIDP) scheduled and funded works approved for in-year assessment and delivery to HoE, DIO and RFCA. Capture and notify establishment issues and risks to allow consolidation and subsequent escalation where required Identify and inform of breaches in service delivery performance within your designated Area of Operation to enable local level resolution whenever possible Collate establishment feedback on Hard and Soft FM contracted service delivery satisfaction to allow HEO Infra to report performance standards to the RIC Support in conducting Single Living Accommodation (SLA) grading boards as directed Provide administrative support to Regional Infrastructure Basing Boards (RIBB) Manage the SharePoint site so that it is an informed forward repository of FM information easily navigable by stakeholders, from Regional Command to local level, across the stakeholder community Person specification The success of this post is dependent on establishing relationships with a large range of sometimes challenging stakeholders, and knowing how to source, collate and analyse information to ensure that stakeholder management and expectations are met. We are seeking a motivated, confident and enthusiastic team member with: The ability to communicate effectively The ability to work independently as well as within a friendly and supportive team Self-organisation skills to prioritise and multi-task whilst meeting deadlines A keen attention to detail Be proactive as well as reactive Strong written and verbal communication skills Ability to quickly build a good working relationship with a variety of stakeholders, internal, external Experience in the use of Microsoft tools, in particular Excel, to collate, analyse and present data and information Full UK Driving license - you must be able to periodically and efficiently attend any site within the geographic area of responsibility of the role, many of which are not readily accessible by public transport Previous experience within infrastructure or Facilities Management environment would be an advantage but is not essential as this will be developed and broadened whilst in the role. Through continuous development based on on the job training, you will gain a higher level of Army FM knowledge and experience, enabling the resolution of more complex FM issues. Licences Full UK Driving license Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Seeing the Big Picture Delivering at Pace Leadership Making Effective Decisions Managing a Quality Service We only ask for evidence of these behaviours on your application form: Communicating and Influencing Seeing the Big Picture Benefits Alongside your salary of 29,580, Ministry of Defence contributes 8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. Please Note: The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history and previous skills and experience. At sift, you will be assessed against your CV and the following Behaviours: Communicating and Influencing (lead Behaviour) Seeing the Bigger Picture At interview, you will be assessed against the following Behaviours: Delivering at Pace Leadership Making Effective Decisions Managing a Quality Service Further information: Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person in Tidworth. We endeavour to keep to these time frames, but these are subject to change around business needs. Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in support of the Communicating and Influencing Behaviour.Your CV, and Seeing the Bigger picture Behaviour will only be reviewed if you are successful at this initial sift. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Hayley Wise Email : Hayley.Wise101@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. Attachments Candidate Information Opens in new window (docx, 31kB) Army candidate information pack Opens in new window (pdf, 3851kB) Defence Civil Servant Offer Opens in new window (pdf, 1562kB)