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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. It is a place where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
* Demonstrating our innovative products and state-of-the-art software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place where you can grow, supported by colleagues, with your results recognized and rewarded.
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities and skills include:
* Customer-facing or sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, integrity.
* Resilience and adaptability to meet all customer levels, from site operators to managing directors.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse candidates. Some of our best account managers had no prior experience. Success depends on teamwork and ability, regardless of background.
Please apply through the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.
**SALES ONLY**
If eligible, you'll complete a fun online assessment and a short pre-recorded video interview. Watch for emails, including junk mail!
For support, contact [emailprotected].
Our process includes an initial interview, a day-in-the-field, and a final interview with a Sales Director. Travel expenses are covered.
If no current roles fit, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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