Equans is looking for a General Operative to join our team based in Kidderminster on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package
You will provide a high quality level service according to contractual service level requirements.
What will you deliver?
1. Correctly and efficiently recording information relating to specified mail items utilising a number of different valuable recording systems.
2. Identifying suspected fraudulent items utilising technology provided and processing as per
requirements for each unique business unit.
3. Producing banking documentation as per each unique business unit.
4. Identify items for repatriation as per each unique set of business unit rules.
5. Preparation and secure despatch of manifests and originals as per each unique business unit requirements.
6. Reconciliation of banking and manifest documentation.
7. Achieve required quality and productivity for all tasks.
8. Record all production statistics as required.
9. Ensure mail trays are logged onto system at point of receipt and tray IDs generated.
10. Check mail trays for exempt from opening items.
11. Ensuring mail flows through to high speed opening, x-ray or scanning prep areas smoothly and efficiently as per the production plan.
12. Ensure envelopes are opened on the high speed equipment in rotation as per the plan andthat all tray ids are updated on the system.
13. Ensure all trays ready to be fully opened and sorted are assigned to the correct desk and operator.
14. Effectively and efficiently sort the mail by utilising the technology on the sort desks.
15. Ensure no cross contamination of envelopes occurs at any stage of the mail handling process.
16. Accurately preparing mail into batches for scanning.
17. Ensure correct envelope and document separators are used where mail is being prepared for scanning.
18. Ensure correct exempt lists are referred to for the Business Unit mail being handled.
19. Utilise technology during sort process to record live production information.
20. Ensure sort desk is cleared down prior to commencing opening of another sites mail within set time and that all polylopes are sealed prior to the mail leaving the desk.
21. Ensure valuables are secure during the sort process and identifiable at all times.
22. Achieve required quality and productivity for all tasks.
What can we offer you?
On offer is a competitive salary and benefit package, which includes;
23. 24 days annual leave(+ public holidays).
24. Life Cover equivalent to 1.5 timesannual salary.
25. Employee discount shopping schemes on major brands and retailers.
26. Gym membership discounts.
27. Cycle to work scheme.
28. Holiday purchase scheme.
29. 2 corporate social responsibility days per year.
30. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
31. Attractive Employee Referral Rewards Scheme.
32. Access to our growing employee networks.
33. 24/7 Employee Assistance Program and access to mental wellbeing app.
Who are you?
34. Previous experience of data entry with a typing speed equivalent to a minimum of 45-50 w.p.m.
35. PC literate with good knowledge of Microsoft Applications (Word, Excel, Access).
36. Ability to communicate well at all levels.
37. Good reading, writing and numeracy skills.
38. Abide by and promote good Health and Safety practices in the workplace.
39. Able to work on own initiative and with minimum supervision, as and when required.
40. Flexible approach and ability to work as part of a team in a multi skilled mail processing centre environment.
41. Courteous, helpful and can do attitude.
42. Reasonable flexibility to meet business needs.
This role includes a Basic DBS check therefore ability to pass is essential.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15, employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90, employees working on 5 continents and a turnover of 19.2 billion euros in. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core valuesAccountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act.
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans youll find a welcoming and open workplace where youre supported and encouraged to be your true self at work.
Youll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.