Credit Controller - Permanent role
Birmingham City Centre
Salary: GBP28-32k depending on experience
Are you a proactive and driven Credit Controller with a passion for building strong working relationships and making a real impact? We are working with a dynamic and fast-paced recruitment business located in the heart of Birmingham City Centre, and they are looking for a confident Credit Controller to join our growing finance team.
About the Role
As Credit Controller, you'll be at the forefront of our cashflow process-responsible for ensuring timely collections, resolving client queries, and working closely with consultants and management to drive accountability and results. This is a pivotal role requiring strong communication skills, attention to detail, and the ability to manage competing priorities.
Key Responsibilities
* Proactively manage and reduce aged debt across a diverse client portfolio
* Liaise with clients to resolve invoice queries and secure timely payments
* Build and maintain strong working relationships with internal stakeholders, including recruitment consultants and managers
* Provide regular updates on debtor performance and escalate key issues where necessary
* Maintain accurate and up-to-date records of all credit control activity
* Assist in month-end processes and reporting as required
* Support continuous improvement in credit control processes and client onboarding
About You
* Proven experience in a credit control or accounts receivable role
* Excellent interpersonal and communication skills with a confident phone manner
* Strong problem-solving ability, particularly around invoice disputes and query resolution
* Able to build credibility and work collaboratively across departments
* Highly organised with the ability to prioritise workload in a fast-paced environment
* Working knowledge of accounting software and Microsoft Excel
What you'll get
* A friendly, inclusive, and supportive office culture
* Central Birmingham location with excellent transport links
* Competitive salary and performance-related bonus
* Opportunities for professional development and career progression
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