Direct message the job poster from Telefónica Tech (EN)
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
* HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
* Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
* Fortinet: Elite VIP Program – one of only 2 in the UK
* AWS: Advanced Solution & Managed Service Provider Program
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
* Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
* HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
* Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
* Fortinet: Elite VIP Program – one of only 2 in the UK
* AWS: Advanced Solution & Managed Service Provider Program
Job Description
Office Manager - Telefonica Tech UK&I HQ - Central London
The Role:
We are now recruiting for a full time Office Manager to join our busy team; this is a great opportunity for a candidate to come into a role which can make a real impact on the business. The position will manage a brand-new flag ship office in the heart of London which will be the Head Office for Telefonica Tech UK&I.
We are looking for an experienced candidate who has a real passion and natural flair for providing first class customer service, gained within a hospitality or corporate background. The candidate will have a professional, friendly and solution finding attitude with the ability to manage a variety of stakeholders.
Key Responsibilities:
* Provide a full front of house service for our busy, fast-paced reception area acting as the main point of contact, ensuring all employees and guests receive the best possible customer service and welcome when visiting
* Ensure the smooth running of internal events, booking catering facilities and organising lunches where necessary
* Help support customer and Partner events and bookings for our event space.
* Implement efficient processes for managing employees and guests visiting the office
* Manage capacity in the office and maintain effective management of the meeting rooms
* Be the first point of contact with the Landlord’s operational and building management teams;
* Provide facilities support, liaising with internal building facility team as well as external service providers to ensure the premises is kept in good condition and repair
* Manage external service provider contracts, ensuring best value for money for the organisation
* Build relationships with maintenance suppliers such as cleaners and landlords, liaising with the Health & Safety manager when needed
* Ensure all new employees and visitors are given the required health and safety training as well as an office tour if necessary
* Organise office supplies and make sure stock is kept up to date in meeting rooms and office areas
* Organise provision of internal refreshments
* Ensure (alongside a junior member of on-site staff) that the facilities are kept clean and tidy;
* Answering calls and dealing with them appropriately with high levels of customer service
* Ensure effective management of all incoming post and deliveries
* Manage a team of receptionists / facilities co-ordinators, based in London and in Telefónica Tech’s offices throughout the UK;
* Manage the booking of company travel requests;
* Any other general office management tasks
Skills & Experience:
* Ability to liaise with people at all levels both within and outside of Telefonica Tech, requiring a high level of interpersonal skills, sensitivity and customer awareness.
* Exceptional planning and organisational skills
* Ability to build and maintain relationships and work cross functionally
* Ability to carry out tasks to a high standard with a strong eye for attention to detail and thorough approach to their work
* Pro-active and flexible approach
* Proficient in the use of Microsoft office packages such as Word, Excel and Outlook
Key Words:
Office Manager - Front of House - Corporate Hospitality - Customer Service - Hospitality
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Software Development
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