Conference & Banqueting Assistant Manager
£29,000 per annum + monthly service charge payment
The Place
Great Fosters Hotel, the most recent addition to Alexander Hotels and already the Hotel has gained AA 5 Star status.
5 Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House and set in 50 acres of stunning gardens. For dining The Tudor Pass with 3 Rosettes, as well as the 2 Rosette Estate Grill. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.
Our latest development is the creation of our Utopia Retreat facilities.
Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk
The Role
We are seeking an experienced C & B operator to strengthen our team and to support our C&B Manager who heads up our busy function, events and wedding operation, to ensure excellent service standards across the wide range of events taking place.
Please see the guest areas of our website for details of our facilities.
The Hotel has small intimate rooms for special events and private dining to our impressive 14th Century Tithe Barn, Orangery and Conservatory which comfortably hold events up to 180 covers.
As well as regular conference and corporate events we have 50-60 weddings booked for this year. From the Civil Ceremony to the Wedding Meal and evening celebrations you and your team are key to creating special memories.
This mix of business ensures a constant year-round trade.
Together with your own passion for service you are responsible for inspiring your full time Waiters/esses together with a team of casual workers to achieve excellence.
Main Duties Include;
* Ensuring all function rooms are well presented at all times and setup and prepared for the event according to the function detail.
* Close liaison with the Sales office prior to an event to ensure the event meets the clients requirements.
* Ensuring all equipment requirements are ordered and available for each event and have a good knowledge of AV
* Meeting and greeting event organisers and their guests
* Hosting events, weddings (including toast mastering at some weddings) and conference events
* Assist with the effective induction & training of employees.
* Coaching employees to develop their skills and ensure service standards are met.
* Serving food and beverage including; plated functions, buffets, conference lunches and refreshments together with alcoholic beverages and wines
* Completing satisfaction checks and action all feedback
* Resolving any service issues
* Presenting bills to guests/organisers and taking payment or liaising with the sales / hotel reception to ensure invoices are accurately prepared
* Ensuring that all conference and function rooms are serviced for guests and at the end of the event are neatly presented or are ready for the next event
* Ensuring stocking and stock control of the Bar
* Ensuring work area is clean and tidy before closing
* To work with Painted Hall bar operations and ensure there is a smoother Beverage service and Cash Handling process followed correctly
Requirements
* Smart appearance
* Excellent communication skills with a passion for guest service
* Ability to work hours as required, including weekends, to ensure the total success of the event
* Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team
* Supervisory experience within a top-quality banqueting Hotel/Venue hosting similar events
* Ability to manage and motivate a team of waiters/esses to ensure excellence
The Benefits
* 4 weeks holiday increasing with service to 5 weeks
* 8 Bank holidays
* Free car parking
* Discounted hotel accommodation for yourself and your family at all hotels
* Discounted hair treatments at our two Utopia Spas
* Discount off all food & beverage at all hotels
* Discount of individual treatments booked in our two Utopia Spas
* Discount on retail products in our two Utopia Spas
* Refer a friend staff recruitment scheme
* In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
#J-18808-Ljbffr