Assistant Reception Manager, Hotel Du Vin
Rate of Pay / Hours: £26,500 per annum plus generous company benefits, training & development / 40 hours per week
Type of Contract: Fixed term - Maternity cover
Location: Bristol, Clifton Village
Be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a lifelong career with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile every day, knowing you've delivered exceptional service? Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?
As Assistant Reception Manager, you and your team are the first and last person our guests see. You set the tone for their visit and ensure everything exceeds expectations before they leave.
Ideally, you will have experience using CMS software like Opera or Guestline in your previous roles.
We create memorable experiences that our guests will never forget. This could be your next step into a Head of Department position within Hotel Du Vin. We actively encourage internal development and progression, upwards and onwards.
In addition to competitive pay, we offer:
* Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms available from £65 per night.
* Discounted friends and family room rate with 50% off the best available rate.
* 35% off your bill when dining in our brasseries and bistros.
* Fully funded apprenticeship programmes to support your career development.
* High street discounts on shops, experiences, holidays, and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical, and more from £5 per month.
* Referral schemes paying up to £1500 for successful hires.
* A professional uniform that looks sharp and modern.
* A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness week, and more.
* Access to Wagestream, allowing instant access to earned wages, real-time wage tracking, and financial management tips.
* Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
* Support for The Brain Charity, helping those with neurological conditions.
* Employee Assistance Programme – free, confidential advice available 24/7 for you and your family.
Our Sustainability Goals include:
* 100% renewable electricity, mainly from UK wind farms.
* Recycling at least 70% of hotel waste, championed by our Sustainability Council.
* Transition to chemical-free cleaning systems in bedrooms and public areas, with eco-friendly kitchen systems.
* Volunteering for sustainable charities two days per year, paid in full.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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