UBA UK Greater London, England, United Kingdom
Head of Operations
UBA UK Greater London, England, United Kingdom
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from UBA UK
Working closely with the COO, the HOO has is responsible for assisting with the planning, organising and controlling the day-to-day operational activities of the business and operational resilience of the firm. The HOO is a key element of the First Line of Defence for Operational Risk and also for the identification and prevention of Financial Crime, including AML.
The role supports the delivery of the Strategic Business Plan and strategic objectives.
Responsibilities:
· Assisting the COO with the execution of the strategies developed by the Board and Senior Management, helping translate the long term objectives into the delivery of the strategic business plan, monitoring progress and taking remedial action where required.
· Develop and assist in the implementation of specific operations strategies, policies and procedures, ensuring consistency and compliance with the overall UBAUK strategic business plan in order to meet current and future organisational needs.
· Contribute to the Improvement, development, and maintenance of operational processes to ensure effective running of the business area, ensuring procedures are put in place and maintained to execute the tasks effectively.
· Responsible for supervising the company's systems, controls and operational infrastructure to support the execution of current programs of work and to allow for sustainable, continued growth and business expansion.
· Responsible for supporting the implementation and strengthening of the company's operational resilience framework and policies. This includes ensuring that a consistent framework is in place to systematically identify, measure, mitigate, report, monitor and manage the most significant resilience risks.
· Assist the COO with of the company's outsourcing / third party risk management framework to ensure it is consistent with the operational resilience framework, including developing and monitoring an outsourcing policy and oversight framework.
· Provide coordination and expertise in the event of supplier operation disruption
· Oversight of the Operations Team, coordinated with other Business Heads to ensure the smooth running of the firm ensuring that end to end transaction processing follows best practices, minimises manual interventions and complies with the following UBAUK policies/ International Standards:
oCompliance
oOperational Risk
oCredit Risk
oKYC
oAML
oInternational Chamber of Commerce’s (ICC) rules including Uniform Customs and Practice for Documentary Credits (UCP).
· Assist in the management of business transformation/change management initiatives, driving business process reengineering to improve operational efficiency and optimise operational processes.
· Leverage off Peer Networks to share knowledge of best practice, experience and know-how to drive UBAUK systems development.
· Build a culture which emphasises risk awareness, efficiency and effectiveness and focuses on high performance and continuous improvement.
· Supervise the Operations teams- including setting objectives, regular reviews and staff development.
·Ensuring that, In cases of planned absence from the office,responsibilities are delegated to approved, nominated cover for the role ensuring they are briefed and trainedsufficiently in advance on the tasks and responsibilities involved, including providinghandover documentationtoenablethe replacementmember/s of staffexecute the role successfully.
·Participation inand involvement in training and development initiatives as directed by HHR/CEO/COO.
Operational Resilience
·Help develop policy and standards as well as governance arrangements for operational resilience, working with risk and compliance to ensure that the development of these and the associated operational resilience framework meets regulatory and business expectations.
·Support the development and maintenance of key program documentation including the reporting and supporting material for the Board and Management Committees.
·Support business functions in identifying, creating, and documenting key business services along with their associated impact tolerances and reporting metrics.
·Maintain, in partnership with business functions, the key business services and associated impact tolerances and reporting metrics in line with global standards and regulations, ensuring that required resilience activities are appropriately owned by the business functions and embedded into their business operations and management processes.
·Conduct with business functions ongoing key business service mapping to identify critical dependencies (people, process, technology, suppliers, data and premises) and potential vulnerabilities.
·Partner with business functions to maintain or develop response plans in the event of severe but plausible operational disruptions.
·Monitor operating events relating to operational resilience, including near misses and help escalate, remediate, and coordinate the firm's response as required, including participation in major incident management where required.
·Identify areas to mature in the program to increase the firm's resilience capabilities, assisting the business functions in identifying and remediating gaps in their resilience capabilities and proactively identifying and implementing innovative solutions to mitigate resilience risks.
·Assist in the planning and execution of resilience projects and initiatives as required.
·Manage and support the oversight of the resilience arrangements for the suppliers integral to the delivery of critical services.
·Conduct mapping with critical suppliers to ensure dependencies and vulnerabilities are appropriately documented and understood.
·Work with and engage with functions which perform risk assessments of the firm's suppliers and develop an ongoing due diligence and oversight framework, including exit strategies, as necessary.
·Support testing with suppliers to ensure playbooks for severe but plausible scenarios are robust, realistic, and achievable, including involvement in exit planning and testing where required.
·Provide coordination and expertise in the event of supplier operation disruption.
·Review supplier incidents for lessons learned.
Qualifications
* Degree educated - Honours degree level or equivalent qualification and/or
* Fully qualified accountant/ Member of Professional Accounting Organisation and/or
* Member of a relevant professional body e.g. Chartered Institute of Bankers
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
Referrals increase your chances of interviewing at UBA UK by 2x
Sign in to set job alerts for “Head of Operations” roles.
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Ealing, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom
£60,000.00
-
£68,000.00
1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Head of Operations (Strategy and Impact Division)
London, England, United Kingdom 6 days ago
London, England, United Kingdom 3 hours ago
City Of London, England, United Kingdom
£100,000.00
-
£110,000.00
1 week ago
London, England, United Kingdom 1 month ago
Deputy Director Head of Service Operations
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
TikTok Shop - Head of Logistics Operations, UK
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Head of People & Business Operations, EMEA
London, England, United Kingdom 1 day ago
City Of London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr