Overview
The Belfry Hotel & Resort is an award-winning hotel with 300+ bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class and home to major events. There are opportunities across our resort, from guest services to behind-the-scenes operations, in a vibrant team environment. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, including The Masters Suite, a new event space, additional bedrooms and enhanced facilities. We were named in the 2024 Caterer’s Top 30 Best Places to Work and Springboard’s 2024 Best Employer, reflecting our commitment to our team.
About The Role
This role will require late nights in the week and weekend working. There are both zero hours and contracted roles available. The Brabazon Bar is the heart of our resort, serving light dishes and coffees during the day, afternoon tea, and hand-crafted cocktails in the evening, with live music on weekends.
Responsibilities
* As a food and beverage assistant, perform duties of a waiter or bartender
* Welcome all guests in a polite and friendly manner
* Deliver a great experience from beginning to end
* Confidently talk about our menus, offer upsells and enthusiastically promote our products
* Take orders from guests and proactively ensure that all needs are met
* Maintain cleaning standards and good hygiene practices
* Work across outlets to support smooth resort operations
About You
Previous experience in a busy bar or restaurant is preferred, but not required. We provide training to equip you with the skills to be successful. If you have prior experience, we will help elevate your skills in the department that suits you best.
* You enjoy engaging in conversation and talking about our products and the resort
* You are natural at selling and identifying guest needs
* You are outgoing, enthusiastic and proactive
* You have a can-do attitude
Belfry Benefits
Learning & Development
We support development through on-the-job coaching, in-house training and access to The Belfry Campus. Apprenticeships and the LEAD development programme help team members grow from entry to executive levels, with internal progression where possible and development plans to support potential.
Wellness
Discounted gym memberships and wellness programmes, mental health support via The Burnt Chef Project, funded counselling, healthcare schemes including life assurance, 24-hour GP services and health cash-plans, a menopause support programme, Wagestream for earnings and savings, and a Cycle2Work scheme for sustainable travel.
Showing Our Appreciation
Annual Belfry Awards, long service recognition, extra holidays, employee discounts at resort outlets, Perkbox discounts and rewards, free parking, subsidised taxi service, and complimentary meals during shifts.
Making a Difference
We are committed to sustainability and hold a Silver Award from Green Tourism and GEO Certification. The Belfry spans 550 acres and prioritises community involvement and wildlife protection, with ESG initiatives and charitable work tracked at personal, departmental and resort-wide levels.
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