JOB TITLE Part Time Sales Associate - 12-month FTC (maternity cover)
Sales - Bicester Village Boutique
At Bremont, we design and create the ultimate tool watches — built to be tough, reliable, and ready for any adventure. Our watches are crafted for those who believe that anything is possible with the right mindset. With deep British heritage, Bremont stands as a symbol of determination, innovation, and adventure. Made in our state-of-the-art facility in Henley-on-Thames, each timepiece combines precision engineering, expert craftsmanship, and cutting-edge design.
True design and engineering brilliance simplifies and clarifies. Our approach to brand and business is rooted in simplifying processes and procedures to achieve greater success.
To ensure the smooth day-to-day running of the boutique, delivering the highest level of customer service and satisfaction, while aiming to ensure the sales budgets are achieved. The Sales Associate will support in seeking new clients and increase the customer database, through networking and boutique events. In addition to these responsibilities, the Sales Associate must exude a passion for Bremont and be always a true brand ambassador, but particularly at key events.
Develop and maintain high-level key customer relationships to increase sales opportunities and satisfy customer
Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager
Be perfectly presented on the shop floor and when representing the brand
Deliver consistent first-class customer service and after sales experience to increase and retain customer loyalty
Ensuring live chats are attended to daily, making sure the staff use excellent written skills, that all questions are replied to with a swift response and ensuring accurate information is given
Responding to all emails as soon as they arrive, working on those client leads with a view to turn them into sales
Use all computer-related tools available to increase the efficiency of a sale
Ensure compliance for GDPR Data protection requirements and adhere to maintaining confidentiality of sensitive information held
Flexibility to work varied shifts including evenings and weekends. Ensure events run smoothly by assisting with set up and take down, meet, and greet guests and find opportunity to connect with the object in building a client profile and sales
Take pride in the boutique with visual standards and ensuring the boutique is in perfect condition to match the quality of our product
Luxury retail experience
Strong grasp of both mainstream and niche watch brands
Extensive IT skills, with experience in Microsoft Office including Word, Excel, and PowerPoint (minimum intermediate Excel)
25 days holiday plus an extra day off for your birthday!
~ Life cover of x3 your salary
~ Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce.
~ Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales.
~ Unique retail discounts for many different brands, available both locally and online.
~ Enhanced Maternity and Paternity leave.
~ Wellbeing initiatives including counselling and 24/7 financial & legal advice.
~ Strong support regarding time off for you partake in any commendable volunteer work.
~ We’re a sociable bunch and plan several social events throughout the year.
~ Training programmes offered with a focus on career development within the company.
~ A fantastic and enviable new facility in which to work, very near the town centre
Shop opening hours are: Monday – Saturday 10am-8pm & Sunday 10pm-7pm
National travel may be required
We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout.