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User researcher

Leeds
Netcompany
User researcher
€42,500 a year
Posted: 23 November
Offer description

Company Description

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionising the way businesses operate. Our vision is to be the leading digital challenger in Europe while evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to programme delivery and service operations, designed to meet diverse business needs.


Job Description

* Support the planning and delivery of user research across digital projects, using a range of methods with guidance from senior researchers.
* Learn and apply the Government Digital Service (GDS) design principles and similar standards used in the UK public sector, with access to training and mentoring.
* Carry out user research activities such as interviews, usability testing, surveys, and desk research, under appropriate supervision.
* Help teams understand the diversity of users by supporting inclusive research practices, advocating for accessibility, and considering the needs of different user groups.
* Assist in analysing research data to identify patterns, user needs, and pain points.
* Present research findings in a clear and engaging way, tailored to different audiences.
* Build rapport with users and work collaboratively with product managers, designers, developers, and other team members.
* Develop an understanding of user‑centred design and agile ways of working, and learn how to apply them in delivery teams.
* Show curiosity, empathy, and a willingness to learn and grow as a User Researcher.


Qualifications

* Around 1–2 years of experience in user research, social or academic research, or a related discipline with transferable skills.
* Some practical experience of conducting qualitative and/or quantitative methods (e.g. usability testing, interviews, surveys, desk research).
* Full right to work in the UK.
* Eligible for Security Clearance.
* Work to a Hybrid working model.


Benefits

* Hybrid working model with some flexible working.
* 25 days’ holiday.
* Private Medical Health care via Vitality.
* Pension contribution, life assurance.
* Professional certifications supported as part of learning and development.
* A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services.
* Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn and support one another.


Additional Information

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Meena at reasonableadjustments@netcompany.com for assistance.


Seniority Level

* Mid‑Senior level


Employment Type

* Full‑time


Job Function

* Information Technology


Industries

* IT Services and IT Consulting
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