Overview
shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
Responsibilities
* Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
* Build great relationships with customers and colleagues
* Provide personalised consultations and skin services
* Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
* Complete our award-winning 12-month Skin School development programme.
* Make sure your counter is beautifully presented to showcase the range of Liz Earle products
* Be an ambassador for the Liz Earle brand
* A passion for skincare and a love of Liz Earle
* Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
* Outstanding customer service - experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
* The ability to work with business plans, achieve sales targets and review individual and team performance
* Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
* Experience using skincare products on customers
Qualifications
* Experience leading and motivating a team to inspire performance and development
* Outstanding customer service with the ability to welcome and understand customers at all times
* Ability to work with business plans, achieve sales targets and review performance
* Enthusiasm for ongoing learning and expanding skincare knowledge
* Experience using skincare products on customers
Benefits
* Liz Earle Employee discount of up to 75%
* Store discount (e.g., Boots or John Lewis)
* Quarterly Liz Earle Goody Box
* Discretionary team bonus scheme
* Become a certified skin expert with our CIBTAC certification
* Generous holiday entitlement that increases with length of service
* Personal Pension Scheme
#J-18808-Ljbffr