ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
The North Central and East London (NCEL) CAMHS Provider Collaborative is made up of five community and mental health trusts, led by East London NHS Foundation Trust, working together to deliver a joined-up new model of care for CAMHS Inpatient services across North Central and East London. NCEL Provider Collaborative, is committed to working together to provide high quality, accessible care for patients as close to their homes as possible. NHSE recently published a refreshed Developmental Specification expanding the model of care to include intensive community services as alternatives to admission.
Main duties of the job
This role will be key to the delivery of strategic plans and the commissioning of new services to support the delivery of the overarching objectives of the Provider Collaborative and delivery of the NHSE transformation programme. In partnership with service users and clinical leads, the role will lead on all aspects of the commissioning of a portfolio of key service developments, in line with NHS local and national policies, with a focus on quality of care and delivering improved outcomes for children and young people with a focus on effective use of resources.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Please see detailed job description and person specification attached here to the advert for further details.
Person specification
Education, Professional qualifications and training
Essential criteria
* Educated to masters degree level or equivalent level of experience of working at a senior level in specialist area
Desirable criteria
* Further professional qualification
* Evidence of continuous personal and professional development
Knowledge and Experience
Essential criteria
* Experience of staff engagement / Management and motivation to improve performance
* Experience of leading service and/or transformational change
* Experience of managing complex problems
* Experience of financial and contract management
* Demonstrates effective partnership working with internal and external stakeholders across a range of levels including service users (CYP and Parents and Carers)
Desirable criteria
* Knowledge of universal and specialist services in the children and young people health and wellbeing pathways
* Knowledge of wider healthcare and social services
Skills and Abilities
Essential criteria
* Ability to develop and maintain communication with people about difficult and complex matters and/or in difficult situations, varying language and style as appropriate
* Sound knowledge, problem solving and improvement methodologies
* Ability to influence, negotiate and persuade regarding complex or sensitive issues
* Ability to work with CYP to co produce and develop services
* Ability to operate independently
* Ability to analyse a range of complex quality data and formulate action plans
* Good working knowledge of Microsoft Office with intermediate keyboard skills
Desirable criteria
* Motivational skills to lead staff to deliver quality improvement objectives and standards
Making Things Better
Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rated 'Outstanding' in 2021. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.
Other reasons to apply
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.
What Next?
If you like the sound of ELFT, don't waste a moment. We sometimes close adverts early if there is a high response, so apply now!
As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same..
If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
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Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
* Snr. Commissioner JD (PDF, 219.2KB)
* PS Senior Commissioner (PDF, 181.8KB)
* ELFT at a glance (PDF, 151.0KB)
* ELFT Staff Benefits leaflet (PDF, 920.1KB)
* ELFT Strategy (PDF, 153.5KB)
* Trust Demographic Information (PDF, 1.5MB)