Are you a natural leader with a passion for finance and people development? We’re looking for an Accounts Receivable Team Leader to guide and inspire a team of Billing and Collection Administrators, ensuring timely invoicing and collections minimizing bad debts and improving AR processes to optimize cash flow and improve customer relationships.
What You’ll Do
* Lead and develop a team responsible for billing and collections across private residents, local authorities, and ICBs. Inspiring and encouraging team members to achieve their best work.
* Train new team members & drive performance through coaching, 1:1s, and personal development plans.
* Monitor and analyse AR reports to improve cash flow and reduce aged debt.
* Resolve escalated disputes and support complex debt recovery cases.
* Collaborate effectively with all key stakeholders to ensure smooth operations and alignments with organizational goals.
* Identify and implement process improvements to enhance efficiency, accuracy and cashflow.
* Influence changes to systems and processes whilst ensuring compliance with accounting principles, company policies and legal regulations
* Foster a positive, high-performing team culture.
What You’ll Bring
* Proven experience leading a team, including 121’s performance management and coaching.
* Ability to inspire & motivate others, understanding and considering the perspectives of team members.
* Strong knowledge of billing, credit control, and debt resolution.
* Experience handling legal and complex funding scenarios (e.g. probate, COP, POA).
* Excellent interpersonal and communication skills.
* High level of numeracy and analytical ability.
* Proficiency in Microsoft Office and understanding of GDPR.
* Experience in a CQC or regulatory environment.
* Ability to adjust to changing priorities and work environments.
Why Join Us?
Alongside a competitive salary we are please to offer the following industry leading benefits:
* Private medical cover (Bupa) single cover company funded*
* 4x salary life assurance – company funded after 6 months service
* Pension Scheme with Royal London
* Personal car leases via salary sacrifice*/**
* Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
* 25 days holiday plus bank holidays
* Holiday Flex – purchase additional holiday**
* Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
* Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
* Flexible working patterns
* Cycle to work scheme*/**
* Service recognition
* Training support and development opportunities
* Employee Assistance Programme
* Wellbeing support
* Discounted gym membership
* Eligible for a Blue Light Card
* Subsidised BHSF Sick Pay Cover
* BHSF, Life Cover, Cancer Cover, Personal Accident Cover
* Free The Company Shop membership
* Free Will Service
* Concerts for Carers
* Leeds Credit Union savings and loan from salary
* Taste Card
* Tickets for Good
* Tax Refund Company
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
We’re a values-driven organisation committed to:
Dignity – Respecting every individual. Quality – Striving for excellence.
Ambition – Driving change in our industry. Caring – Enriching lives every day.
Inclusive – Believing in the power of teamwork. Integrity – Acting with honesty and transparency.
Our Purpose
To be a positive inspiration and influence for the people we work with, live with and support.
Apply Now
Ready to lead with impact? Submit your application