• Head of Campaigns & Brand Experience
• £65,000 - £75,000
• Bournemouth
As the Head of Campaigns & Brand Experience, this is a pivotal leadership role within a fast-scaling multi-brand eCommerce business serving millions of UK homeowners. You’ll sit at the intersection of creativity, performance marketing and commercial strategy, shaping how campaigns are conceived, delivered and experienced across multiple digital retail brands. The opportunity is to bring structure to complexity, elevate storytelling, and ensure every customer touchpoint feels intentional, consistent and commercially impactful while operating in a high-growth, test-and-learn environment.
Our client is an established online retail group that has grown drastically. The Head of Campaigns & Brand Experience will play a central role in shaping how campaigns connect performance marketing, creative output and customer experience, ensuring the business continues to scale with clarity, pace and impact.
The Head of Campaigns & Brand Experience will act as the strategic anchor for campaign planning, brand storytelling and cross-channel execution across the group.
Role Highlights
– Own and evolve the annual campaign and promotional calendar across multiple brands
– Translate operational and product strengths into compelling customer-facing narratives
– Lead coordination between Social, PR, Creative, CRM and Performance teams
– Drive scalable, testable creative output to support rapid optimisation cycles
– Ensure all campaigns launch on time, on brief and aligned to commercial priorities
Essential Skills
– Proven experience in multi-channel campaign planning within eCommerce or retail
– Strong storytelling ability with a customer-first mindset
– Confident leadership across creative, social and PR functions
– Comfortable working in fast-paced, data-led, iterative environments
Benefits
– Flexible working hours with a remote-first structure
– 27 days holiday plus bank holidays
– Private healthcare and wellbeing support
– Learning and development budget for continuous growth
– On-site gym and collaborative creative HQ access
– Regular social events and team engagement activities
Apply now to take your career to the next level as a Head of Campaigns & Brand Experience with a forward-thinking organisation committed to equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to maintain an environment free from discrimination or harassment, where all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates.