Job Title: Customer Team Member
Location: Eccleshall Road, Loggerheads, Market Drayton, TF9 4NX
Pay: £12.60 per hour
Contract: 14 hours per week, permanent, part time; regular overtime.
Working pattern: varied shifts including early mornings (store opening), afternoons and weekends; discussed at interview.
Role includes working in our in‑store bakery.
Full, paid training provided
Applicants can use a mobile device; no CV needed.
Must be aged 18 or over.
What you’ll do
* Provide friendly and thoughtful service, putting customers first and championing Co‑op Membership.
* Work in the in‑store bakery and with a wide range of tasks around the store, including restocking shelves and cleaning up spillages.
* Support colleagues to solve problems for customers and members.
* Ensure the store is safe and legal – keep shelves stocked and make sure prices, dates and temperatures are correct.
* Help introduce new products and services, sharing experiences with colleagues.
* Support the local community through activities and events.
This job would suit people who have
* A genuine care for customers and members.
* Great people skills and the ability to build positive relationships.
* Positive approach to change and problem solving.
* Flexibility to work a range of different shifts.
Why Co‑op?
* 30% discount on all Co‑op products in store plus 10% discounts on other brands.
* Up to 10% employer contributions to a pension scheme.
* Wagestream – a money‑management app.
* 31 days holiday (including bank holidays, pro‑rated for part‑time colleagues).
* Virtual healthcare services (GP appointments, eye care, mental health support, nutrition and fitness consultations).
* 24/7 employee assistance service.
* Full, paid training and dedicated support for personal development.
* Rotas shared three weeks in advance and accessible on phone.
* Cycle‑to‑work scheme.
Building an inclusive workplace
We want to build diverse teams and welcome applications from everyone.
We celebrate our differences and recognise the importance of reflecting the communities we serve.
Disability Confident
If you have a disability we can make reasonable adjustments. We are part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria.
Application Process
Complete two online assessments (~20 min).
We reserve the right to remove a vacancy before the scheduled closing date.
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