BH Group – St Ives, England, United Kingdom
Temporary General Manager
We are a new venture committed to becoming an established brand and leading the staycation market in the UK. We have an ambitious target to acquire and reposition as many as 20 hotels in the next 5 years.
We’re part of the BH Group but very much a separate brand, we are working hard to define how we are going to attract and retain worldclass hospitality specialists. With 6 hotels across the UK and more in the pipeline we can offer you;
* Great hotel and F&B discounts for yourselves, family and friends. We want all our hotels to be a place you are excited to share with those you love.
* Exceptional training and career paths. We are passionate about effective performance management from day one.
* Enhanced Maternity and Paternity leave. We love babies too.
* Health club memberships to keep you healthy and happy.
* Performance related bonus, rewarding exceptional service.
* Family events and annual award ceremonies, celebrating your wins with you.
As we develop we will add to this list, retaining our best talent is our priority.
General Manager will provide operational leadership and ensure the smooth running of The Bay Hotel during a transitional period. This role is responsible for maintaining high standards across all departments, driving guest satisfaction, supporting team performance, and safeguarding the commercial success of the hotel. The GM will act as the key on‑site leader, reporting to the Group Operations Director.
What you’ll be doing
* Operational Leadership – Oversee daily hotel operations including front‑of‑house, housekeeping, F&B, and maintenance.
* Team Management & Development – Lead, motivate, and support the hotel team to achieve optimal performance.
* Guest Experience – Maintain exceptional guest service standards.
* Compliance & Standards – Ensure health & safety, fire safety, and food hygiene standards are upheld.
* Financial Management – Oversee budgets, forecasts, payroll, and cost control.
* Communication & Reporting – Provide regular operational updates to the Group Operations Director.
What we are looking for
* Proven experience as a General Manager or senior hotel operator.
* Strong leadership and communication skills.
* Excellent understanding of hotel operations across all departments.
* Financial acumen with experience managing budgets and KPIs.
* Ability to work independently and make sound decisions.
* Flexible and hands‑on approach.
Working Pattern
* 3–4 days per week onsite at The Bay Hotel, St Ives.
* Flexibility required around peak periods, key trading days, and operational demands.
* Remote support on non‑site days where needed.
* Start ASAP, initial 8 months contract.
Seniority level
* Director
Employment type
* Part‑time
Job function
* Management
* Manufacturing
Industries
* Hospitality
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