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About the role
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you're involved in everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You'll ensure every dish you prepare and serve meets our menu standards and safety regulations. Additionally, you'll help keep the environment tidy, from kitchen equipment to customer tables.
This lively role offers daily challenges and opportunities such as flexible working hours, potential for progression, and more.
Our policy guarantees a minimum of 16 hours weekly for new colleagues, with options to work as few as 12 hours if preferred. We schedule your shifts within your available times, with three weeks' notice. We are flexible and open to matching your availability closely with our needs. Read more.
You must be 18 or over to apply.
Responsibilities
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers efficiently and with care.
* Adhering to food safety and hygiene standards, maintaining records.
* Practicing FIFO stock rotation to keep food fresh.
* Accepting deliveries and storing food safely.
* Following operational policies and procedures.
* Preparing, cooking, and serving food per our menu.
* Maintaining standards and ensuring menu items are available.
* Knowing the menu thoroughly and serving accurately.
* Resolving customer complaints and informing the Café Manager.
* Staying updated with business communications and initiatives.
* Cleaning and sanitizing tables to keep the café clean.
Requirements
* Commitment to hospitality and excellent customer service.
* Knowledge of health and safety standards.
* Ability to work efficiently and maintain cleanliness.
Personal qualities
* Teamwork skills.
* Proactive communication.
* Multitasking and working under pressure.
* Initiative and problem-solving skills.
* Organizational skills.
* Adaptability in a fast-paced environment.
Benefits
Enjoy a great work-life balance and benefits such as:
* Colleague Clubcard after 3 months - discounts at Tesco.
* Flexible working requests from day one.
* Retirement savings plan.
* Life Assurance.
* Free wellbeing resources.
* Discounts on everyday purchases.
* Uniform provided.
* Holiday starting at 28 days including bank holidays.
* Access to colleague networks.
About Us
With 329 cafes nationwide, our teams ensure top customer experience. Tesco Cafes are a welcoming place, a true family environment - a Place to Get On.
We promote diversity, equity, and inclusion, welcoming everyone to be themselves. We support flexible working and are committed to accessibility. For support details, visit our accessibility page.
Roles may close early due to high applications. Feedback is provided only to interviewed candidates.
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