About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier-from end to end. That’s why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We’re looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark’s UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You’ll be responsible for leading approximately 15–20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You’ll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we’re actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15–20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat Requirements 8 years in software engineering with at least 3 years in engineering management, leading teams of 10 engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you’re comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don’t need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you’ve started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Benefits Recharge your batteries Generous holiday policy: 25 days bank holidays managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call (~30 mins) – Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview (~45 mins) – Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study – Take-home exercise focused on an engineering leadership scenario (2–3 hours of your time) Panel Interview (~90 mins) – Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation (~30 mins) – Vision alignment with COO & SVP Product & Engineering