JOB DESCRIPTION
Job title: Energy Support Worker
Reports to the Client Services Manager
Purpose of the Job
The Support Worker is there to support vulnerable members of the community
towards personal independence.
Principal Tasks
Supporting vulnerable clients
Offer a welcoming and non-judgmental environment to all who use
The Vine Centre.
To complete initial risk and needs assessments on clients requiring
one to one support.
To support clients needing help with benefits and housing.
To support clients with budgeting, using a template and helping them to
see where they could make changes.
To support clients with their utilities, advising them of the dangers of
carbon monoxide, signing them up to the priority services register and
giving them hints and tips on saving energy.
To record all contacts on INFORM, our CRM system.
To signpost clients to other Vine Centre services. This will include
social groups, learning and training and specialist services for mental
health, anger management and addiction.
To undertake training offered to widen knowledge of services we offer.
To take a role in the health and safety of the building. This will include
learning how to do building and kitchen checks as well as specific checks
such as fire alarm, lift and emergency lights.
Working for a Charity
Promote the Charity by sharing on social media and attending or
encourage others to attend fundraising/social events.
To attend bi-monthly staff meetings
To undertake any other activities required.
This Job description is subject to review to reflect changes to internal and
external factors.
1) No experience of previous support work is necessary although a
knowledge of the vulnerable clients we work with would be useful.
2) An NVQ in health and social care would be desirable but not essential.
3) Good IT skills would be desirable, particularly of gmail and Microsoft
Office Word and Excel.
4) Experience of using a CRM system would be useful.
5) A car driver with valid driving licence would be preferable.
6) A good team player who is happy to do any task required and to
support their colleagues.
Accountability
Reporting to the Client Services Manager
Job Type: Full-time
Pay: £14.00 per hour
Benefits:
* Company pension
Language:
* English (preferred)
Work Location: In person