Symphony has an exciting opportunity for a Trainee Client Account Manager (Graduate) to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets. The role covers the Wales/Midlands areas, so candidates must be located in Hereford, Worcestershire, Gloucestershire, or Gwent. The position requires extensive travel within the area, including potential overnight stays. This is a full-time, permanent role, offering a competitive salary.
Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, bedroom, and bathroom furniture, with a turnover of over £300 million and approximately 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential developers, and social housing providers.
We pride ourselves on a diverse product range, including licenses for Laura Ashley kitchen and bedroom furniture brands, advanced supply capabilities, sustainability credentials, and outstanding service—providing everything our customers need to succeed.
About The Trainee Client Account Manager (Graduate) Role
This role involves producing specifications to build new relationships and develop existing ones with clients, focusing on mixed-tenure new build developments, refurbishments, and social housing programs.
The Key Responsibilities Will Include
* Collaborating with clients such as housing associations, councils, and BTR providers within the Social Housing market to create specifications for mixed-tenure new build schemes, helping meet clients’ budgets. Approved developments will be managed by the Contractor or Skyline Teams.
* Developing and maintaining relationships with key personnel in client maintenance and development teams.
* Building a pipeline of new build developments and specifications within the Social Housing sector.
* Forecasting pipelines for secured new build work and refurbishment projects.
* Conducting factory and marketing suite tours at Head Office to showcase Symphony’s products and services.
* Producing monthly reports on opportunities and sales.
* Maintaining up-to-date customer contact records.
* Managing the quotation tender process through to delivery of refurbishment programs.
To Meet The Requirements, You Will Have
* A minimum 2:1 degree in Business, Engineering, or Design-related subject, achieved recently or within the last two years.
* Some work experience in sales or construction is preferred.
* Excellent organizational and administrative skills.
* A strong desire to build customer relationships.
* The ability to think creatively to find solutions.
* A full UK driving license, as travel within the region and across the UK is required.
Required Skills
* Effective diary and time management skills.
* Confident communication with all levels, from site operatives to directors.
* Teamwork and adaptability.
* Ability to work under pressure and meet deadlines.
* Proficiency in PowerPoint and Excel.
* Self-motivation and enthusiasm.
* Professional appearance at all times.
If this opportunity excites you, we would love to hear from you!
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