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Franchise operations

London
Accor
Posted: 23 February
Offer description

Company Description

Launch your analyst career at the heart of business operations, where data drives real decisions and your work shapes strategy from day one.

As a Franchise Operations & Data Analyst Intern, you will collaborate closely with the COO of Franchise Operations, the Executive Assistant, and the Strategic Project Manager, transforming operational and financial data into clear, decision-ready insights that directly influence senior leadership. From building advanced Excel models to analysing full P&L performance, your work won't just sit in a spreadsheet it will actively support strategic decision-making.

You'll be joining Accor, the global leader in augmented hospitality and best in our field. We describe ourselves as "artists of the heart", generous, passionate, attentive and free, whether welcoming our guests, collaborating with colleagues, or serving our communities. With more than 300,000 experts across every continent, Accor is committed to continuously renewing the hotel experience and creating meaningful career journeys.

We are proud to be an employer of choice where you can be yourself, flourish, and forge your own path. Work with determination, enjoy what you do, and feel valued for the impact you create.

If you enjoy solving complex problems, turning numbers into meaningful stories, and seeing the tangible impact of your analysis, while contributing to a global hospitality leader, we invite you to explore your next step with Accor

Job Description

What You'll Be Doing:

Project Coordination

Support operational project tracking and performance monitoring
Assist in managing cross-functional projects across departments
Maintain KPI dashboards and track project progress
Prepare clear and concise stakeholder communication materials

Business Analysis & Data Management

Analyse key operational and financial KPIs (new openings, rebranding, P&L performance, etc.)
Extract, cross-check, and clean data from CRM systems and internal databases
Identify data inconsistencies and drive corrective actions
Produce clear, accessible reports for non-technical stakeholders
Contribute to data integration and process optimisation initiatives

Communication & Executive Reporting

Develop materials showcasing operational insights for internal and external audiences
Build executive-ready PowerPoint presentations end-to-end (analysis, insight structuring, visualisation, final deck)
Support internal communication around portfolio performance and KPIs
Ensure insights are clear, actionable, and decision focused

Qualifications

What We're Looking For:

Qualifications

Bachelor's or Master's degree (final-year student or recent graduate) in Business, Finance, Data Analytics, or related field
Advanced Excel skills (complex formulas, data modelling, dynamic tables)
Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
Familiarity with Power BI, Tableau, or similar data visualisation tools

Technical & Analytical Skills

Strong analytical mindset with the ability to translate data into insights
Understanding of P&L statements and operational metrics
Experience building dashboards and reporting tools
Ability to work with complex datasets and summarise findings clearly

Personal Skills

Strong organisational and multitasking abilities
Excellent written and verbal communication
High attention to detail and rigour
Proactive, curious, and solution-oriented
Comfortable working independently and across multiple stakeholders

Experience

Previous internship or project experience in data analysis, finance, operations, or business analysis is highly desirable
Exposure to financial datasets, dashboards, or reporting
Experience working on cross-functional projects with multiple priorities

Additional Information

Here are some of the benefits you will enjoy when in role:

Private Medical Insurance
Pension
Our extensive range in salary sacrifice schemes
Discounts and complimentary hotel stays

Join us to discover the rest, we look forward to receiving your application

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