Business Analyst/Systems Analyst required by a Professional Services Firm based in Liverpool paying upto 45k, you will need your own transport as you will be visiting other sites in the North West area Do you dream of smarter work flows and a laser focus on efficiency? We're looking for a talented Business Analyst to join a team at a professional services firm in Liverpool. You'll be instrumental in streamlining operations and maximising productivity by leveraging cutting-edge automation and process optimisation. Here's what you'll conquer: Become a detective of inefficiency Identify and eliminate wasteful tasks across production and sales, boosting output. Channel your inner problem-solver Lead and support improvement projects, wielding your process mapping and solution-finding skills like a pro. Unleash the automation magic Design and implement automated tasks using ERP systems (WinMan, Salesforce, etc.) to supercharge process efficiency. Provide expert assistance with ERP issues and lend a hand resolving support cases. Stay sharp and informed Maintain system security and confidentiality, continuously honing your technical knowledge. On the change management front: Lead or lend a hand in process mapping initiatives to define the boundaries of change projects. Craft detailed plans, set clear objectives, track progress, and adapt swiftly to challenges. Leverage data analysis to make data-driven decisions and empower staff with information processing improvements. Are you the perfect fit? Experience as a Business Analyst, Process Improvement specialist, or similar role is a must. Proficiency in Microsoft Power Automate, Salesforce development, SQL coding, and reporting tools (Power BI, SQL Reporting, etc.) is a plus. Project management prowess, understanding of IT processes, and change project experience are essential. Top-notch communication skills and the ability to build strong relationships are a must. Ready to unleash your potential and drive positive change with innovative solutions? We want YOU Apply now with your CV and cover letter showcasing your relevant experience and skills. Let's shape the future of our professional services company together