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Clubhouse Assistant London (Part-Time), London
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Client:
Rapha
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3427cd00f7b2
Job Views:
11
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
THE ROLE
Key Responsibilities:
* Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors
* Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service
* Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
* Provide expert Rapha product knowledge
* Understand the full café offering and recommend menu items to customers
* Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
* Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
* Maintain the highest Visual Merchandising and House-keeping standards
* Assist in the planning and delivery of Clubhouse Rides and Events
* Assist in the preparation of café offerings to support the chef as required
* Support the team and work together to create an inspiring and positive working environment
THE CANDIDATE
The ideal Clubhouse Assistant will have the following skills and qualities:
* Experience in a luxury retail environment
* Experience in a cafe environment/barista training would be an advantage
* Passionate about delivering legendary customer experiences
* A proven track record of delivering results and the drive to exceed expectations
* Personable and friendly – a good communicator that is approachable and engaging
* Ability to prioritise and demonstrate initiative
* Knowledge of the Rapha brand
* Ability to be flexible and agile to meet business needs
* Interested in cycling of any form or active sports is desirable
* An interest in coffee/barista training would also be an advantage
Working at Rapha:
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:
* We offer all our employees a 50% apparel discount and a discount for family and friends
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