Job Title: Crisis Recovery Worker Hours of work: 10 hours per week Service opening hours : 6pm-11pm Monday to Sunday, 365 days a year Salary: £6,922.24 (£25,958 with progression up to £28,662 per annum FTE) Base: Tunbridge Wells Could you be there for someone in crisis? This is more than just a job… it's a chance to make a difference! About us Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Tunbridge haven service provides a crisis alternative to A&E through non-clinical, person centered support and recovery interventions. About the role As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. * You will be part of a small team supporting people in a crisis drop-in centre. * We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. * Our service provides information, safety planning and signposting for clients, their families and carers to meet their holistic needs. * You will work closely with mental health primary and secondary care, emergency services, partners agencies. About you You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential. It is desirable that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. What we offer You will go through our comprehensive, in-person training program in your first few weeks with MHM which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. MHM offers 25 days annual leave per annum, plus statutory holidays and up to a 5% contributory pension scheme. At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development. In addition, you will work with people who are passionate about supporting individuals in their day to day lives. The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.