We require a skilled and highly motivated individual to join our IT team to provide 1st and 2nd line IT support to both staff and students, diagnose hardware or software issues for Windows environments and configure, deploy, maintain, troubleshoot and support computer desktops, laptops, mobile phones and Avaya equipment. As a support colleague you’ll go into the Local Government Pensions scheme and enjoy some really great benefit’s as well, Free on site Gym at Beaufort Road, Beauty treatments and haircuts, Health care cash plan via Simply Health, saving clubs via Manchester Credit Union, Cycle to work. Costa Coffee on site, Onsite bakery products at Tameside One, The Restaurant at Tameside One, Retail discounts, Refectories on all sites. Here’s the standard bit: Undertaking general housekeeping duties on College computer systems and installing and testing computer hardware/software and telecommunications equipment, you will run the IT Services Helpdesk when required and ensure that all computer rooms, equipment and materials are maintained in accordance with Health and Safety and COSHH regulations as appropriate. What you’ll need: - We are looking for an individual with strong experience in an IT support role who can demonstrate skills in the following: Windows desktop environments including Active Directory Microsoft 365 including SharePoint, Teams, etc. Meraki wireless network infrastructure Salto Access Systems Avaya VOIP Telephone System Subject to volume of applications, we may decide to close the vacancy early. About us: Tameside College has an excellent reputation and this is a real opportunity for you to make a difference in people’s lives. We’re based in Ashton-Under-Lyne Greater Manchester in a diverse and vibrant further education college that offers a wide range of course including A level and advanced level vocational study programmes, Apprenticeships and adult courses up to degree Level. We aim to give all our students an exceptional experience. We believe in excellence and we back that up with high expectations, a superb working environment (as part of the Vision Tameside £100 million accommodation strategy) and outstanding teaching. We also believe that attending college is about more than achieving a qualification, important though that is. This is why we aim to give learners every opportunity to develop their full potential in a supportive and friendly environment. Tameside College is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at Tameside College is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. Tameside College will meet the costs associated with this. Please note Keeping Children Safe in Education 2024 guidance requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which we might want to explore at interview with you. Once shortlisting has taken place, this search will be carried out for all candidates who are invited to attend an interview. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 3 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful. Come join us on our journey to outstanding! Recruitment Agencies: We are not utilising the service of recruitment agencies for this vacancy and will accept direct applications only. Any CV’s forwarded for this vacancy will be treated as a gift and not subject to your terms and conditions.