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Pest control & dog enforcement officer

Coventry
Coventry City Council
Enforcement officer
Posted: 8 May
Offer description

What is the job role?

In this role, you will mainly be with responding to and dealing with requests for pest control treatments at both domestic & commercial properties the role will also be providing support for the dog enforcement section.

The duties of these roles will involve:

1. Responding to requests for pest control treatments in domestic and commercial properties.
2. Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests.
3. Responding to and seizing stray or unsupervised dogs from public areas some of which may be aggressive and dangerously out of control.
4. Ensuring the wellbeing of any dogs in our kennels including exercising, cleaning, feeding and general kennel duties.
5. Collection fines and costs associated kennelling costs.
6. Enforcing the Public Space Protection Orders (Dog Control) this will include carrying out surveillance and issuing fixed penalty notices to offenders
7. Keeping up to date records and recording actions taken.

Who are we looking for?

The successful candidate will:

8. Be reliable and committed
9. Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area
10. Customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints
11. Confident to take appropriate action to avoid formal complaints.

In addition, you should have:

12. A full UK driving licence
13. RSPH Certificate or equivalent for pest control
14. Knowledge and experience in dealing a variety of pests
15. Experience in dealing with pests in commercial businesses
16. Experience in working with the public.
17. Good team working skills
18. Ability to work with dogs that may be unpredictable, awkward or aggressive.
19. Ability to drive a council vehicle.

What we offer?

At Coventry City Council, we’re proud to offer a comprehensive benefits package designed to support your wellbeing, development, and work-life balance:

20. Competitive salary with incremental progression and salary matching
21. Generous annual leave starting at 28 days annual leave (plus Bank Holidays) with option to purchase more and rising to 33 days following 5 years service.
22. Generous local government pension scheme to help plan for your future
23. Lifestyle discounts across a wide range of activities and retailers
24. Flexible working arrangements to support your personal and professional needs
25. Inclusive Employee Networks: EmbRace, Pride, Disability, Young people, and Women
26. Employee Assistance Programme offering confidential support
27. Certified training courses to help you grow and thrive

Explore the full range of benefits at

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

If you need help or support to complete your application, please visit our to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

28. Members of the Armed Forces and veterans
29. Are currently in care or have previously been in care
30. If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that AI is now part of everyday life and can be a helpful tool when used appropriately. However, applications should reflect your own skills and experience. If there is clear evidence that AI has been used to complete an application, it may be rejected unless a reasonable explanation can be provided that would be considered as acceptable.

Different backgrounds. One goal. Real impact.

At Coventry, we're building a workforce that reflects our diverse communities. Guided by our One Coventry Values, we celebrate inclusion, diversity of thought, and lived experience.

We especially welcome applicants from minority ethnic/global majority, LGBT+, those with a disability, and neurodiverse backgrounds – your voice can help shape a fairer future for our residents. Find out more here ->

Our Values

Coventry City Council

Attached documents

31. Job Description and Person Specification - Pest Control Dog Enforcement Officer.pdf
32. Coventry City Council Application Process.pdf

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