About Emaan House:
Emaan House is a dedicated Women's refuge providing safe and secure accommodation for women in crisis situations working across the BAME (Black, Asian & Minority Ethnic) Community.
Our mission is to offer high-quality practical and emotional support to survivors of domestic abuse, helping them rebuild their lives in a safe and supportive environment.
We operate 24/7 to ensure the safety and well-being of our female residents at all times.
Why Join Us:
* Make a Difference: Work with a team committed to ending domestic violence and providing essential support to vulnerable women and children.
* Professional Development: Gain access to ongoing training and development opportunities to enhance your skills and advance your career.
* Supportive Environment: Join a supportive and collaborative team where your contributions are valued and your professional growth is encouraged.
* Impact on Society: Be part of a cause that significantly impacts society by helping survivors of domestic violence regain their independence and confidence.
Benefits:
* Comprehensive training provided.
* Opportunities for professional growth and development.
* Collaborative and supportive work environment.
* The chance to make a real difference in the lives of women and children in crisis.
About the Role:
As a Domestic Abuse Refuge Support Worker, you will assist the refuge manager in the day-to-day running of the refuge, providing high-quality practical and emotional support, advice, and guidance to survivors of domestic abuse.
All posts are restricted to women due to the nature of the role. Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.
Key Responsibilities:
* Take and accept referrals from the police, other agencies, and self-referrals via the Emaan House Helpline.
* Complete appropriate agreements related to support and tenancies, manage tenancy agreements, and ensure residents comply with house rules.
* Carry out DASH risk assessments, safety planning, and needs assessments according to Emaan House policies and procedures.
* Produce clear, accurate, and concise daily reports of service users and their case progress.
* Develop and regularly review individual support plans for each service user.
* Recognize individual needs of women and children and refer to specialist agencies where necessary.
* Ensure primary needs of residents are met, including immigration, food parcels, and various rights.
* Develop links with existing agencies, projects, and community services for smooth collaboration.
* Organize activities and celebrations for women and children to raise self-esteem and awareness.
* Accompany women to case conferences and meetings as appropriate.
* Maintain robust records for all service users and keep financial transactions records in line with Emaan House procedures.
* Ensure health and safety records, fire drill records, and legionnaire reports are up to date.
* Assist women in making claims for welfare benefits and appropriate applications for rehousing.
* Identify needs of women and children leaving Emaan House after being offered permanent accommodation.
Working Hours
Monday - Friday 9-5pm
How to Apply:
To apply, please submit your CV and a cover letter explaining why you are interested in the role and how you meet the requirements listed in the job description.
In particular, address the following three questions:
1. Can you give an example of how you have provided emotional and practical support to friends, family, or colleagues?
2. What is important when you are looking at the safety and security of women and children in a refuge environment?
3. What shifts are you able to carry out?.
Please send your application to with the subject line "DV Refuge Security Worker Application - [Your Name]."
Join us at Emaan House and be a part of a dedicated team making a real difference in the lives of women and children in crisis.
Job Types: Full-time, Permanent
Pay: £12.44 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Ability to commute/relocate:
* Birmingham B10 0PD: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Please only apply if you are a female, as you will be working in a women's refuge?
All posts are restricted to women due to the nature of the role. Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person