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Talent Acquisition Advisor || Recruitment Manager || Technical & Non-Technical Recruitment || Candidate Journey || Employee Engagement & Advocacy
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and responsible for the installation, commissioning, maintenance, and servicing of imaging equipment and associated ICT/electrical equipment. You travel to customer sites such as hospitals, clinics, and laboratories to ensure proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Tasks
* Problem-solving in a responsible and methodical manner while carrying out effective customer care skills to ensure customer satisfaction.
* Produce accurate and detailed reports to keep the customer informed about the work and to satisfy H&S compliance record keeping.
* Observe and adhere to company health & safety guidelines and contribute to a safe working environment.
* Manage your own schedule for field-based installations, corrective actions, upgrades, and preventative maintenance.
* Return equipment and parts in a compliant and timely manner following ISO and WEEE procedures.
Profile
* You have an HNC or ONC degree in electromechanics, electronics, computer science, or equivalent, or at least a few years of experience in a similar role.
* You have excellent problem-solving skills.
* You have experience working in a medical environment.
* You possess a valid driving license (category B).
* You are willing to travel daily to customer sites.
* You are a team player.
* You are self-motivated.
What we offer now and in the future
* A dynamic global organization with a history of innovation and a strong product portfolio.
* A challenging environment with supportive management.
* Opportunities for career development and growth.
* A competitive salary and benefits package.
* A friendly work environment with dedicated, professional colleagues.
Interested?
If this brief description excites you, we would love to speak with you personally to provide more insight into your tasks, responsibilities, and growth opportunities within our company. Don't hesitate—respond immediately!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service and Engineering
Industries
* Hospitals, Healthcare, and Medical Equipment Manufacturing
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