Company Description
Battens, with a rich 300-year history, is more than just a law firm; it is a forward-thinking organisation that attributes its exceptional service to the dedication and talent of its hardworking staff. Recognising the pivotal role they play, we foster a stimulating, inclusive, collaborative, and empowering workplace.
Position: Conveyancing Onboarding and Office Administrator
Location: Castle Cary, Somerset
Work Hours: 9:00 am - 5:15 pm, Monday-Friday (Flexibility available)
Salary: £24000.00
Position
We are thrilled to announce an exciting opportunity for a Conveyancing Onboarding Administrator join our team in our Castle Cary office.
With a wealth of experience and a stellar reputation in the field, our team comprises professionals ranging from newly qualified individuals to those with over 50 years of expertise, supported by highly skilled staff members.
We are seeking an individual who can assist with the onboarding of new clients, including the collection of ID documents and the opening and closing of files. You will also be responsible for the office administration, which includes post, petty cash and greeting clients face to face.
Key responsibilities will include:
* Handling inbound calls and emails from clients relating to initial quotes and enquiries and acting as first point of contact for clients
* Allocating tasks within the team
* Providing basic advice to clients
* Completing administrative duties as required
If you are ready to contribute your skills and enthusiasm to our esteemed team, we encourage you to apply and be part of our success story.
Requirements
* Proficient in administrative tasks
* Highly skilled in computer usage with strong confidence
* Confident face to face and telephone communication
* Capable of following processes and instructions diligently
* Demonstrates eagerness to learn and develop
* Ideally suited for individuals aspiring to pursue the solicitor apprenticeship route in the future
* Previous experience is not required; however, any level of understanding of property laws would be advantageous.
We reward our staff for their dedication and expertise with a broad package of benefits:
* life assurance from the first day of employment
* a salary sacrifice scheme or a group pension where Battens pay in 4%
* income protection
* holiday - 23 days per year, increasing to 30 days with length of service
* a range of discounted legal services provided by Battens, including free conveyancing
* generous staff recruitment bonus scheme
* everyone has an extra day's holiday on their birthday
* access to mental health services, including therapy sessions
* employee assistance programme