Relationship Team Executive
Are you a highly organised, people-focused individual who thrives on building strong relationships and delivering exceptional service?
At Target Professional Services, we're looking for a Relationship Team Executive to support both our valued clients and our growing business development activity. This is a fantastic opportunity to join a supportive, fast-growing business where you can develop your skills and play a key role in our client and sales journey.
About the role
As a Relationship Team Executive, you'll be at the heart of our client experience, supporting day-to-day client interactions, assisting with onboarding, and helping to progress new business opportunities.
This role offers variety, responsibility, and the chance to work closely with our Client Relationship, Business Development, and Marketing teams.
What you'll be doing
Client Support
* Represent the company in a professional manner, both verbally and in writing
* Respond promptly and professionally to client queries via phone and email
* Maintain accurate records of customer interactions
* Support Client Relationship team with administrative tasks
* Collate and maintain member feedback per client for use in client meetings
Client Onboarding
* Set up new clients in line with our Know Your Client (KYC) processes
* Obtain account codes for new clients from Finance
New Business Support
* Assist the business development team in managing and progressing prospects
* Support on new prospect meetings via Teams or in person as requested
* Provide timely follow-up on questions and requests from prospective clients, ensuring a smooth and responsive experience
* Work closely with the marketing team to explore and support the development of new business opportunities
Meeting Coordination
* Book client/sales meetings, distribute agendas, write up minutes, and chase actions
* Organise logistics for external meetings
What we're looking for
* A strong commitment to our core values: Respect, Passion, Integrity and Innovation
* Excellent communication and interpersonal skills
* Strong organisational skills with the ability to prioritise and meet deadlines
* A collaborative team player who builds positive relationships
* A problem-solving mindset with great attention to detail
What you'll get in return
* Starting salary: £27,000
* 36.15 hours per week (Monday–Friday, 9am–5pm)
* Office-based in Selsey, West Sussex
* Permanent contract
Benefits
* Employee Ownership Trust (EOT) – become a beneficiary after 12 months
* EOT dividends (subject to business performance)
* WPA private healthcare
* Contribution towards nursery fees
* 25% gym discount (Thrive Gym)
* Auto-enrolment pension
* 2 paid volunteer days per year
1. Employee Assistance Programme
2. Perkbox discount scheme
3. Company social events throughout the year
4. Birthday, work anniversary & Christmas vouchers
5. A supportive team environment with real opportunities for career development
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