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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and delivering an exceptional end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team eager for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate:
* Has a customer-first mindset
* Is a natural communicator, attentive to listening and persuading
* Shows initiative and energy, working well independently or as part of a team
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and approachable
* Uses critical thinking to solve problems confidently
Our business:
Founded in Abingdon in 1989, we now operate 55 stores across the UK, with plans for more. We prioritize understanding customers’ needs, lifestyle, and budget to help them find the perfect furniture, rather than hard selling.
We source globally—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany—offering beautiful furniture and accessories for every room.
Our people:
As our founder and CEO Peter Harrison says, “We employ nice people to sell nice furniture to nice customers.” Since 1989, our success has been driven by our team, which is the heartbeat of our business. We offer genuine progression, training, rewards, and fun. Over 20% of our team has received long service awards because they want to stay!
Our recruitment:
As a family business, we value inclusivity and are an equal opportunities employer. If you're ready for the next step in your career, apply now. Let’s do wonderful things together.
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