What you’ll be doing
1. Strategic Planning – Develop and execute account development plans, drive growth, self-generate new opportunities, and respond to leads effectively.
2. Market & Segment Insight – Identify target segments, trends, and customer problem statements, aligning BT’s technology propositions to sector needs.
3. Relationship Management – Build strong, trusted relationships with C-suite and key stakeholders across Health & Social Care, acting as a strategic advisor.
4. Solution Selling – Collaborate with technical and commercial teams to create tailored solutions and guide customers through the end-to-end buying journey.
5. Contract Negotiation & Defence – Lead negotiations and renewals, ensuring alignment with BT’s commercial priorities and risk frameworks.
6. Thought Leadership – Represent BT at industry events, contribute sector insight, and position yourself as a credible authority in Health & Social Care.
7. Client Satisfaction & Issue Ownership – Serve as the point of contact for billing and service concerns, ensuring positive customer outcomes and promoter-level satisfaction.
8. P&L Ownership – Manage the financial performance of your accounts, ensuring accurate billing, correct tariffing, and strong commercial control.
The skills you’ll need
Account ManagementCustomer Relationship ManagementSales PerformanceBusiness DevelopmentNegotiation
Benefits include
9. On target commission
10. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
11. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
12. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
13. 25 days annual leave (not including bank holidays), increasing with service
14. 24/7 private virtual GP appointments for UK colleagues
15. 2 weeks carer’s leave
16. World-class training and development opportunities
17. Option to join BT Shares Saving schemes
Flexible working
BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.
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