About Us
Selectabase is a long-established provider of marketing data, direct mail, and business growth solutions. We support clients across the UK in reaching new customers with accurate, GDPR-compliant data and effective marketing tools.
We're looking for a proactive and motivated Sales Support Executive to join our team. This is a varied role where you'll gain a complete understanding of our business from the ground up, working closely with clients, account managers, and our production/admin team.
The Role
As a Sales Support Executive, you'll:
* Help clients get set up with free trials and onboarding (both inbound enquiries and outbound follow-ups).
* Support account managers with day-to-day client needs, ensuring smooth communication and service delivery.
* Liaise with the production and admin teams to ensure client requirements are processed accurately and on time.
* Gain hands-on experience across different departments, learning our systems, services, and customer processes from grass roots level.
* Contribute to client retention and satisfaction by offering an attentive and solutions-focused approach.
What We're Looking For
* Strong communication skills, both written and verbal.
* Confidence speaking with clients over the phone and via email.
* Good organisational skills with attention to detail.
* A proactive, "can do" attitude and willingness to learn.
* Ability to work well in a team and build positive relationships internally and externally.
* Previous customer service or sales support experience is desirable but not essential – full training will be provided.
What We Offer
* Full training and support to develop your skills in sales, client support, and marketing services.
* Career progression opportunities within account management, sales, or operations.
* A friendly, supportive team environment.
How to Apply
If you're enthusiastic, eager to learn, and want to build a career in sales and client support, we'd love to hear from you. Apply today with your CV and a short cover note.
Job Types: Full-time, Permanent
Pay: £24,420.00-£25,500.00 per year
Benefits:
* Company pension
* On-site parking
Ability to commute/relocate:
* Dover CT16 3EH: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person