Please note: This application is for our new restaurant opening in Digby (EX2 7EZ).
About McDonald's
McDonald's is one of the most recognised brands in the world. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
Job Role: Customer Care Assistant
As a Customer Care Assistant, you will be the face of our restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of the customer areas, and creating a welcoming environment. Activities involve making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to foster a warm atmosphere.
You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction levels.
What We're Looking For
* A genuine smile and ability to connect with customers, making them feel valued.
* Friendly, welcoming, courteous, and helpful behavior.
* Strong communication skills, including attentive listening, face-to-face verbal communication, and eye contact.
* The ability to work efficiently and maintain high energy levels in a fast-paced, high-energy environment.
* Teamwork skills and a positive attitude.
Benefits
Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and much more.
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