St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible business choices at the heart of everything we do. Webelieve in the value of difference and know that diverse teams can help usproblem solve and innovate for clients.
We look for people to join SJP to make animpact and to contribute to our culture which is based around long termrelationships, doing the right thing, and being the best version of ourselves.
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: Permanent
Seniority: Mid-Senior Level
The Head of Content will lead the editorial and publishing functions within the marketing department at St. James’s Place. This pivotal role involves crafting content that improves conversations between St. James’s Place, its Partners, and their clients and prospects. You will lead all aspects of a content hub producing a wide range of content types, ensuring consistency with the SJP narrative and advice framework.
This role requires fluency across multiple channels including print, online, F2F, eCRM, Partnerships, and advertising, and requires a keen understanding of channel-specific nuances.
What you'll be doing:
1. Being responsible for the entire content function within the marketing department.
2. Collaborating closely with various departments and interpreting their briefs to create high-quality content.
3. Working with agencies to ensure the delivery of outstanding content.
4. Ensuring all published copy meets the highest standards.
5. Crafting targeted and channel-appropriate content for brochures, emails, websites, and social media.
6. Identifying and promoting newsworthy stories that position SJP as a thought leader.
7. Writing clear, compelling, and original copy, and revising content as needed.
Who we're looking for:
8. Experience: Significant professional writing experience, preferably within a media company or agency. Prior experience at a senior copywriter level is essential.
9. Skills: Deep understanding of creative processes, digital media, and operational streamlining. Strong record in crafting standout copy and outstanding customer service skills.
10. Knowledge: Familiarity with compliance, regulatory standards, and data protection. Financial services experience is a plus but not crucial.
11. Problem-Solving: Ability to communicate sophisticated concepts in engaging ways and ensure consistent, optimized content across the business.
12. Interpersonal Skills: Strong influencing skills, assertiveness, and the ability to lead and empower others. Excellent senior stakeholder management and collaboration abilities.
13. Financial Management: Experience in managing a budget of circa £500k.
14. Special Requirements: Willingness to travel as needed. The role includes chairing the Content Community and representing Marketing in strategic sessions.
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What's in it for you?
15. Private Medical paid for by Company.
16. Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
17. Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
18. Parental leave – 6 months full pay
19. 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)
Flexible Working
We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation!
Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.
Reasonable Adjustments
We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at