Operations Manager, Dartford
We're looking for a motivated and hands-on Operations Manager to oversee 15-20 sites across London and South London.
As the Operations Manager, you'll split your time between our Dartford office and on-site locations, acting as the crucial link between our teams and clients.
The core of this Operations Manager role is to mentor and support your teams to deliver top-tier service.
Key Responsibilities for this Operations Manager Role:
* Manage and support operational teams, both on-site and administratively.
* Conduct quality audits and build strong client relationships.
* Monitor budgets and manage customer issues.
* Oversee site compliance and manage HR cases.
* Support the sales team and assist with new contract planning.
* Handle recruitment and resource management for your teams.
We're Looking for an Operations Manager with:
* Previous experience managing multiple sites.
* Strong HR skills, including disciplinary processes.
* The ability to work under pressure and manage multiple projects simultaneously.
* Experience with planning, organisation, and meeting deadlines.
* A Health and Safety qualification (IOSH or equivalent) is a bonus.
Benefits