Better places, thriving communities.
Join Mitie – the future of high performing places.
ROLE: Key Account Manager
HOURS: Monday to Friday, 8:00am - 5:00pm
LOCATION: Regional Recruitment - Oxford / Southampton
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're seeking a motivated and Customer centric Key Account Manager to ensure that we deliver exceptional results every day to our clients.
You will visit client sites to drive service quality through regular auditing, increase revenue through asset development plans, around the Oxford area, identifying and suggesting sustainability initiatives and general projects to improve the first impressions of the site.
Role Responsibilities:
1. Increasing the company's total revenue from the designated contracts,
2. Managing & developing a professional relationship with your clients & internal colleagues,
3. Ensuring all internal & external KPIS's and SLA's are met,
4. Oversee the financial management of clients contracts,
5. Ensure service delivery across the contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting and Compliance),
6. Maximise the contract life cycle through integration of the contracts and understanding the philosophy and culture of the customer,
What we are looking for:
7. Experience within a field based account management position,
8. Can demonstrate a passion for developing relationships internally and externally,
9. Strong communication and people management skills,
10. Proven experience in generating revenue and improvements,
11. Willing to travel throughout your regio for client/ site visits,
12. Comfortable with Microsoft Office packages,
13. Strong organisation skills and attention to detail,
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at .