Personal Assistant to Area Director - 31346
Personal Assistant to Area Director - 31346
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Job Description
Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you! We are fully committed to having an inclusive workforce that reflects the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Job Description
Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you! We are fully committed to having an inclusive workforce that reflects the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
We have an exciting opportunity for a Personal Assistant to join our Executive Support Team! This position is a job share with our existing Personal Assistant for London's Area Director. You will form part of a tight-knit unit, acting as an initial point of contact and executive support to the London Area Director’s office.
You will:
* Manage a dynamic Area Director’s diary and mailbox, tracking actions and commitments
* Be a professional initial point of contact for the London Area Director’s Office
* Communicate and collaborate effectively as part of a job share to ensure a high level of support is maintained throughout each week
* Triage, commission and distributing tasks accordingly
* Organise travel and overnight accommodation
* Process expenses
* Handle/oversee line management administrative tasks
* Provide support with leadership meetings and note taking
* Handle sensitive information and facilitate responses to correspondence received from high profile stakeholders
* Keep the Area Director fully informed on key messages and support them to manage their time effectively
* Coordinate annual leave arrangements for the Area Leadership Team
* Provide ad-hoc support to London Area Leadership Team, occasionally outside of the scope of your primary responsibilities
* Be driven to make a difference and motivated to develop your understanding of the Environment Agency
The team
London Area focuses on early engagement, effective influencing, collaborative working, strategic planning and investment across the capital.
You will be a core member of the London Area Director's Office. You will be fully supported by the wider Executive Support Team. You will work directly with a dynamic Area Director, their senior management team and team leaders. You will build strong networks with other parts of the business and key stakeholders.
Experience/skills Required
This role is fast-paced and priorities can change quickly. You will need to be pragmatic, good at multi-tasking and use your initiative to prioritise effectively. You will follow policies and procedures carefully to achieve timely outcomes.
You will be able to demonstrate:
* Experience working as a PA or in a similar role
* Excellent organisational and prioritisation skills
* A keen eye for detail whilst working at pace
* Ability to work proactively and use initiative to identify and solve problems
* That you are a team player, delivering quality results alone and with others
* Resilience, determination and ability to respond to changing situations
* Excellent written and verbal communication
* Strong customer service skills, developing and maintaining relationships with internal/external customers
* Ability to anticipate and manage expectations of customers and colleagues
* Competency using Microsoft Office programmes and ability to learn new IT systems quickly
Contact and additional information
We particularly welcome applications from Black, Asian and Minority Ethnic (B.A.M.E), disabled, female and LGBT+ candidates who wish to join a workforce which embraces difference and welcomes everyone.
Responding to incidents is a central part of what we do. The candidate pack provides information on how you will support this.
This role is a job share, working 22.5 hours across Wednesday - Friday. London Weighting Allowance of £4367 (pro rata) is applicable if you are based at 2 Marsham Street, London. Travel to other locations will be required occasionally. There is opportunity to work from home if this is preferable.
Interviews will be held WC 28 July. Reasonable adjustments are allowed upon request.
For further information, please contact Sophie Brown, Executive Coordination Manager, via Sophie.brown1@environment-agency.gov.uk.
Competence 1
Achieves Results
Description
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
Using an example, please explain how you have prioritised and organised your workload to deliver multiple tasks by strict deadlines. How did you decide what to do first and what could wait?
Competence 2
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Please tell us about a time when you had to listen and question to understand and engage. How did you then collate that information, share and communicate it to others?
Competence 3
Works in Teams
Description
Works co-operatively as part of a team to achieve common goals.
Please tell us about a time when you have had to communicate and collaborate with other teams in order to achieve a common goal. How did build relationships and resolve conflict to successfully achieve a result?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
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