Job Title: Credit ControllerLocation: RuncornSalary: CompetitiveWorking Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference. We are currently seeking a Credit Controller to liaise with our customers within a given region. The role will involve overseeing payment collections, as well as ongoing adherence to the relevant policies and procedures. Key Responsibilities:Making sure that customers adhere to the terms of creditIdentify problem accountsTo follow processes as outlined by team leaderTo preserve goodwill with customers showing dignity and empathy as requiredTo deal with high volume ledgerLiaise with other departments by both email and telephone to ensure prompt resolution of queriesTo ensure that cash is allocated correctly and in a timely mannerReconcile transactions and balances to maintain accurate accountsTo attend ad hoc meeting both internal and external where deemed necessaryTo achieve section targets as outlined by team leaderTo complete internal core and advanced skill modulesTo complete Ad Hoc Reports as requested by team leaderCreate and distribute Ad Hoc Customer reports as requiredTo be instrumental in achieving section targetsTo report any areas of concern to team leader What We're Looking For:Minimum 2 years of experience within credit controlStrong communication and interpersonal skillsExcellent negotiation and problem solving skillsHave proven track record in reducing DSOGood Microsoft office skillsExperience of dealing with high volume accounts What We Offer:25 days (pro rata) annual leave plus bank holidays, increasing with length of serviceMedicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)iTrent Financial Wellbeing – an app to help manage and access your pay flexiblyHigh street discounts and offersEmployee Assistance Programme (EAP)Contributory Pension SchemeFully funded accredited training programmes through the Apprenticeship SchemeINDPMS