Salary: £18,120 - 18,120 per year Requirements:
* I am seeking candidates with a Bachelor's Degree in Computer Science or a related field, or equivalent experience.
* I require experience with PC software, including Microsoft operating systems and applications, and understanding of email systems within a network environment.
* I ask that you have a working knowledge of Microsoft server, workstation, and networking technologies.
* A solid understanding of industry standards regarding system and network administration is expected.
* I value excellent verbal and written communication skills.
Responsibilities:
* I expect you to recreate user problems to resolve operating difficulties and recommend system modifications that can reduce user issues.
* Adhering to established IT policies, procedures, and standards is essential, as is ensuring conformance with our information systems' goals and procedures.
* You will need to provide innovative and effective solutions while recommending procedures and resources to boost efficiency, productivity, and end-user satisfaction.
* Additionally, I would like you to guide less experienced Service Desk staff in areas such as problem resolution and communication.
Technologies:
* Support
* LESS
* Network
More:
This position is for an IT Support Analyst (2nd Line Support) with a leading provider of advanced analytics, research, and technology solutions in the life sciences industry, based in Bournemouth. The contract duration is initially for 6 months, with a salary of £151.48 per hour PAYE. Our client offers research services and technology solutions with nearly 100,000 employees operating in over 90 countries worldwide. They aim to optimize results using artificial intelligence, maximizing the use of data collected rather than just gathering extensive information.
Please note that it is essential for applicants to have the right to work in the UK, and this role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
last updated 41 week of 2025