Aim of the Deputy Conference and Banqueting Manager role
To assist the Conference & Banqueting Manager, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction throughout, following planned requests as described by events road sheet, anticipating extra guest requests, responding to special requests positively.
Key Assistant Conference and Banqueting Manager responsibilities:
To be confident in following and completing any instructions given to you by your Conference & Banqueting Manager or any senior member of staff.
To take pride and ensure Food & Beverage will be served by Hotel Standards and in the required time according to Event road sheet.
To effectively manage your time and productivity whilst at work.
To prepare appropriate mise-en-place, as polishing Silverware, glasses and chinaware. Showing passion and pride in your work.
To set up conference room, as instructed by management and events road sheet
To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
To attend briefings and departmental meetings.
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
Adhere to all policies and procedures as outlined by the hotel.
All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
Assistant Conference & Banqueting Manager - About you
Experience in supporting events including weddings and meetings
You will have keen eye for detail, organisational skills and confident in communicating with the team
What's in it for you?
Excellent salary + Tronc
Staff accommodation available if required
Free staff meals
Friends and Family rate at Iconic Luxury Hotels
25% discount on all Food & Beverage
Discount on Spa treatment and products
and much more.
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