About the role:
1. To engage with a range of individuals who have adopted ‘street-based living’ including rough sleepers and beggars with a view to engaging them in appropriate services and moving them into more settled lifestyles.
2. Increase service user choice, service user involvement and empower service users to maintain sustainable change; working collaboratively and proactively to ensure that services are fully co-ordinated and are working collectively towards the achievement of goals and positives outcomes for each individual client.
3. To build and develop service users’ personal strengths and social networks in the UK and/or in the individual’s country of origin.
About you:
4. Have a strong understanding of substance misuse issues and experience of working within a similar field
5. The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour.
6. The ability to work unsociable hours as and when required.
7. Be an excellent communicator, both verbal and written with good IT skills
8. Proactive and able to work on own initiative with excellent time management and prioritising skills
9. Have a good working knowledge of mental health interventions, services, and good practice
10. Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
11. Ability to manage change successfully in a way that prioritises the needs of service users
12. Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
13. Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
What we will give to you:
14. 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
15. Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
16. Contributory pension scheme
17. Several benefits incl. discounts for shopping, cinema, holidays, etc.
18. A friendly and supportive team
19. Training, career development & progression opportunities
20. Refer a friend scheme and receive generous vouchers if candidate is successful.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:
Direct applications only — we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
We look forward to receiving your application!
Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 25/8/2025