Lead the Future of Primary CareAt OneMedical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter.
Rosedean House Surgery is set within a beautiful Grade II listed building, rich with heritage and deeply rooted in the local community. We will soon be undertaking a major redevelopment of the site, transforming it into a modern, purpose‑driven healthcare environment while preserving the building’s historic character. This fusion of tradition and innovation will provide a stunning, future‑ready space for patients and staff alike.
This is a rewarding opportunity to lead both operational excellence and strategic growth. You’ll be a confident, people‑first leader with a strategic mindset and operational rigour.
Main duties of the job
As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery.
Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions.
You’ll play a pivotal role in:
* Leading and growing your team through a period of transformation
* Enhancing the patient experience
* Maximising income through NHS contracts and private services
Job responsibilities
Leadership & Team Development
* Lead and inspire a multi‑disciplinary site team, creating a positive, empowered culture
* Ensure effective communication, 1‑2‑1s, appraisals, and development pathways
* Champion innovation, collaboration and continuous improvement
Operational Management
* Oversee daily running of the practice including staffing, clinics, and cover arrangements
* Ensure full compliance with CQC standards, NHS contracts and internal policies
* Manage inspections, audits, incidents, complaints and reporting
* Lead on Health & Safety, IT, premises and risk management
Strategic Delivery & Quality
* Drive delivery of QOF, LES, DES, and all contract obligations
* Ensure service quality, patient safety, and clinical governance standards are consistently met
Business Growth & Financial Performance
* Grow the registered patient list through local engagement and service excellence
* Maximise income across NHS funded and private services
* Lead budget planning and financial management
* Monitor income/expenditure and ensure robust financial controls
Stakeholder & Community Engagement
* Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups
You’ll Thrive Here If You Are:
* Visionary but grounded in the detail
* Commercially savvy and values‑led
* Resilient, adaptable and positive
* Passionate about transforming patient care
* A natural leader who builds others up
About the surgery & Group
Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment, bringing together architectural heritage with a modern, patient‑centred design. We are part of OneMedicare, the NHS provider arm of OneMedical Group, an independent, family‑run healthcare organisation delivering GP, urgent care and community services across the UK.
What we offer
* Competitive salary
* Ongoing career development opportunities
* Supportive leadership and structured onboarding
* NHS Pension with 20.6% Employer Contribution
* 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
* Extra day of leave per year for work anniversary
* Enhanced Maternity, Paternity / Adoption pay
* Family friendly employment policies
* Participation in OMGs referral‑a‑friend scheme
* Employee Assistance Programme run by award‑winning Health Assured
* Eye care scheme – free eye test plus a contribution towards glasses
* Cycle‑to‑work scheme
* Access to NHS discounts
Equality and diversity
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Person specification
Experience
* Senior leadership experience
* Track record of successfully managing teams, contracts, and change
Knowledge, skills and abilities
* Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
* Budget management and performance delivery
* Excellent communication, negotiation and influencing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
OneMedicalGroup
Rosedean Surgery
Cornwall
South West of England
PL14 4AQ
Employer's website
https://www.onemedicalgroup.co.uk/ (Opens in a new tab)
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