Job Title: Acquisition Integration Support Advisor
Location: Field based / branch based/ working remotely.
Brand: LRG
Salary: Competitive Salary Package
There will be periods of working away from home, staying in hotel accommodation (Mon to Fri) during integration projects. These may vary from 3 to 8 weeks consecutively, dependent on the project. Mon to Fri 9am to 5.30pm.
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
Working closely with the Head of Acquisition Integration and designated Team Leader, this role will be responsible for supporting the successful training of LRG processes, systems and procedures of acquired team members. You will also be required at times to provide updates and feedback on training progress to Head of Acquisition Integration and Team Leader.
Key Responsibilities:
* Assist with implementation of new systems and processes post completion of newly acquired business either in person or by remote training, as directed by the Head of Acquisition Integration
* Deliver one to one, and where required, group training to newly acquired branch staff
* As and when required, provide group course style training
* Assist in the creation of weekly training plans for newly acquired staff
* Produce training notes and updates to the Head of Acquisition Integration
* Assist in qualifying key acquisition data in respect of but not limited to available properties, tenancy renewals, property visits, deposit protection, Gas, Electric, Smoke Alarms, CO alarms, EPC, Right to Rent Checks, HMO Licences
* Assist with client account enquiries
* Provide progress reports as required to Head of Acquisition Integration
* Provide refresher training following changes to products or procedures
* Assist with trouble shooting, investigations and special projects as required
* All of the above duties include mobility within the LRG network as and when required
* This role will require travelling some distance and include overnight stays over a long period, whilst participating in acquisition integration projects. A company car will be provided.
* These duties may be reasonably amended from time to time at the discretion of the management.
What are we looking for:
* Lettings or Property Management experience
* Good IT Skills
* Industry recognised qualifications preferred but not essential
* Ability to work under pressure to specific deadlines
* Excellent interpersonal and communication skills with great attention to detail
* Strong organisational and time management skills
* Excellent report writing skills
* Ability to manage own time and work remotely
* Ability to be flexible and adapt to a changing environment
What we can offer you:
* Proven track record for career growth and advancement within the company
* Market leading training and ongoing professional development
* Supportive and collaborative team environment
Benefits:
* Competitive base salary
* Quarterly and yearly awards
* Salary sacrifice pension scheme
* Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.